Overnight Admissions Counselor (Weekend PRN)

Acadia Healthcare; New Castle (DE); On-site; USD 30,000 - 39,000; Full time

Job summary

Acadia Healthcare is seeking an Overnight Weekend PRN Admissions Counselor to support weekend admissions, performing intake assessments and ensuring appropriate utilization review for continuity of care.

The role requires strong communication skills, ability to build therapeutic relationships, and collaboration with medical staff to coordinate admissions and benefits. This PRN weekend shift targets patients across the facility while maintaining patient safety and quality care.

Qualifications

• Bachelor’s degree in a social services field; state allowances may apply.
• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients is received prior to patient admission.
• Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.
• Possess skill in preparing and maintaining appropriate medical record documentation for payor authorization.
• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
• Admit the patient to the registration and accounting system; complete admission and consent forms with the patient.
• Demonstrate a positive, empathetic, and professional attitude toward customers; address complaints with emphasis on safety.
• Coordinate care for patients not admitted and ensure follow-up care and referrals.
• Demonstrate urgency regarding patient safety and provide excellent customer service.
• Responsible for safety checks and supervision every 15 minutes or per guidelines.

Education

Bachelor’s degree in a social services field

Master's degree in a social services field

One or more years’ experience in mental/behavioral health

Job description

Acadia Healthcare is seeking an Overnight Weekend PRN Admissions Counselor to support weekend admissions, performing intake assessments and ensuring appropriate utilization review for continuity of care.

The role requires strong communication skills, ability to build therapeutic relationships, and collaboration with medical staff to coordinate admissions and benefits. This PRN weekend shift targets patients across the facility while maintaining patient safety and quality care.