Outside Sales Representative/Sales Professional

NAPA Auto Parts

Mooresville (NC)

On-site

USD 45,000 - 60,000

Full time

14 days+

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Job summary

A leading company in the automotive industry is seeking an Outside Sales Representative to drive growth and customer satisfaction. This role involves promoting NAPA products, managing customer relationships, and achieving sales targets. Ideal candidates will have a strong sales background and excellent communication skills.

Qualifications

2+ years of experience in a customer-focused role.
Prior experience in a Retail store or outside sales.

Responsibilities

Drive growth of company-owned NAPA Auto Parts stores.
Promote NAPA products to Wholesale Customers.
Maintain customer satisfaction and provide strong customer service.

Skills

Customer Service

Sales Skills

Communication

Education

Bachelor's Degree

Job description

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Job Summary

If you are passionate about selling, finding and winning new customers, new business, closing deals, and sustaining these relationships even after the sale, the Sales Pro role may be for you! Our Sales Pro is a self-motivated, customer-centric representative who works to promote our entire line of products and services and expand the business of new and existing customers.

Responsibilities

Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits
Promote the entire line of NAPA products and programs to Wholesale Customers
Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage, and develop leads on a local basis
Identify specific needs of customers and align solutions with NAPA's offerings
Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
Engage customers and keep them connected through all of NAPA's eSales programs
Perform educational seminars, clinics, and presentations on NAPA product lines and services
Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints, and questions in person or by telephone

Qualifications

Prior experience in a Retail store or outside sales
2+ years of experience in a customer-focused role and the ability to perform in a quota-driven environment
Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale, and account maintenance
Capability to present information in group meetings
Valid driver license with no more than 2 moving violations in the last 4 years required

Preferred Qualifications

Bachelor's Degree
Background in the Automotive Industry

Leadership

Embodies the following values: serve, perform, influence, respect, innovate, team.
Effectively communicates by motivating and inspiring others through clear and proactive communication.
Delivers results and drives customer success by focusing on outcomes and making the customer the center of decisions.
Makes balanced decisions and thinks strategically by being a forward thinker.
Develops high-performing teams by providing inclusive leadership, attracting and developing talent, providing ongoing feedback, and building trust across the organization.

Physical Demands / Working Environment

Valid Driver’s License
Ability to bend to floor-level shelves and reach upper shelves with use of stool or ladder when necessary, and stamina to stand and walk for entire shift while lifting up to 60 lbs of merchandise
Clear speaking and attentive listening skills
Set expectations, meet commitments, track results, and manage accountability
Inspecting, protecting, and maintaining company assets, merchandise, vehicles, building, and people.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience, conduct, and other legitimate business reasons.

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