Outside Sales Advisor

Service Corporation International; Santa Barbara (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Service Corporation International seeks an energetic outside sales professional to build and maintain a network of client families, identify needs, and present relevant solutions. You will travel to customers’ homes, demonstrate products, and manage relationships to drive future referrals.

Candidate should have strong communication skills, professionalism, and the ability to multitask while meeting sales targets. Flexibility with hours and travel is required.

Qualifications

• High school education or equivalent is required.
• 1-2 years of college or equivalent experience preferred.

Responsibilities

• Maintain a network of customers from Company-provided leads and build sources for new leads.
• Communicate with customers to identify needs and propose products/services to meet them.
• Demonstrate product value and ensure customer satisfaction through ongoing communication.
• Report sales activity and appointments regularly to the Sales Manager.
• Travel to customer homes; work in varied hours including nights and weekends.

Skills

Professionalism

Communication skills

Compassion & integrity

Sales presentations

Multi-tasking

Tech proficiency

Customer service

Teamwork

Time management

Reliability & transportation

Phone & in-person etiquette

Education

High school diploma or equivalent

1–2 years college or related experience

Tools

Salesforce CRM

Tablet/iPad usage

Job description

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES

• Maintain a network of customers from Company-provided leads.
• Builds and maintains a network of sources from which to identify new sales leads.
• Communicates with customers to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Daily use of SalesForce or applicable CRM system.
• Use of iPad to complete prearrangements electronically
• Attend daily, weekly,monthly calls, training, call blocks, floor time in the office or home.
• Report daily, weekly, monthly sales and appointments to Sales Manager.
• Comply with industry compliance during the entire sales process.
• Maintains and tracks activity levels to ensure productivity.
• Remains flexible with schedule to achieve results; often works nights and weekends.
• Other responsibilities as assigned.

Build Relationships with customers

• Establishes and maintains strong business relationships with client families.
• Responds to client inquiries in a timely, respectful, sensitive and professional manner.
• Stays in touch with customers to ensure satisfaction.
• Prepares for all appointments and performs all procedures with professionalism and attention to detail.
• Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships.
• Builds trust-based relationships to earn the right to ask for referrals.

MINIMUM Requirements

Education

• High school education or equivalent.
• 1-2 years of college or equivalent experience, preferred.

Certification/License

• Current state/province issued driver's license with an acceptable driving record.
• First 30 days of employment complete PAA Curriculum Certification Dignity University.
• California Limited Life Individual Agent License

Experience

• 2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required).
• 1-2 years of industry experience (preferred but not required).
• 3-5 years in transferable experience.

Knowledge, Skills, and Abilities

• Exceptional level of professionalism.

• Strong telephone, interpersonal, and communications skills.

• High level of compassion and integrity.

• Strong one call/visit close ability.

• Must be able to multi-task, set priorities, and manage appointments.

• Experience with in-home and/or seminar-based sales is preferred.

• Proficient computer skills are required, with experience working on a tablet preferred.

• Independent, self-reliant, and self-motivated.

• Excellent Customer Service Skills.

• Conveys information clearly and concisely in written and spoken communication.

• Ability to work well in a team, as well as independently.

• Resolves problems and provides solutions to customers in a timely manner.

• Time management and organizational skills.

• Must be comfortable giving sales presentations to our target market, which is

• Comprised of seniors, typically 65 +.

• Reliable transportation.

• Own a cell phone.

Work CONDITIONS

When considering the work hours associated with this job, the following factors may apply:

Work Environment

• Work indoors and outdoors during all seasons and weather conditions.
• Limited amount of local and/or multiple location traveling.
• Traveling to customer's homes and local Business.
• Business casual attire is required when in contact with customers.

Work Postures

• Frequent, continuous periods of time standing.
• Sitting continuously for many hours per day.
• May required climbing stairs to access buildings frequently.

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage.
• Move, push and pull up to 25 lbs.
• Driving to and from appointments.

Work Hours

• This outside sales position may require varied work hours depending on customer needs.
• Working beyond standard hours as the need arises.
• Travel locally, with the distance varying depending on the market.

Postal Code: 93110

Category (Portal Searching): Sales

Job Location: US-CA - Santa Barbara