Sales Manager - Trainee

Service Corporation International

Los Angeles (CA)

On-site

USD 28,000 - 34,000

Full time

14 days+

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Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

EAP

Job summary

Service Corporation International is seeking a Sales Coach to guide and develop our sales team. This role focuses on coaching staff in prospecting, public speaking, closing, pricing, and contract management while ensuring compliance and quality service to client families.

You will shadow senior leaders, participate in meetings, and help design campaigns with the marketing team. Local travel and in-home presentations are part of the job responsibilities.

Qualifications

Four (4) years’ sales experience focusing in outside or inside direct sales to consumers with a proven record of exceeding sales goals and conversion ratio

Responsibilities

Achieve monthly revenue goal and conversion ratio.
Develop sales staff skills in prospecting, public speaking, closing, product knowledge and pricing, payment terms, closing, electronic contracts and prospecting.
Review sales contracts ensuring compliance with company processes and regulatory compliance.
Utilize CRM systems to identify and assign warm leads.
Work with marketing and sales management on campaign development and learning advertising to increase market share.
Develop annual sales plan for each sales associate to support goal attainment.

Skills

Leadership

Public speaking

Communication skills

In-home sales

Group presentations

MS Office Suite

CRM usage

Education

High School Diploma or GED

Associates degree preferred

Tools

Salesforce.com

CRM databases

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Responsible for coaching and developing sales staff ensuring monthly revenue goal attainment. Develop sales staff in prospecting, public speaking skills, closing, product knowledge and pricing, payment terms, closing, electronic contracts as well as sales prospecting. Provide customer service issue resolution guidance. Shadow Sales Director and Sales Managers in business meetings, learning marketing and financials.

RESPONSIBILITIES

Responsible for achieving monthly revenue goal and conversion ratio.
Develop sales staff skills in prospecting, public speaking skills, closing, product knowledge and pricing, payment terms, closing, electronic contracts as well as sales prospecting. Establish and communicate expectations with sales team while building their skills.
Review sales contracts ensuring compliance with company processes and regulatory compliance, providing feedback to sales staff.
Utilize CRM systems to identify and assign warm leads.
Work with marketing and sales management team on Campaign development, target audience, and learning advertising to increase market share.
Develop annual sales plan for each sales associate, identifying actions that support goal attainment.
Identifies and implements innovative solutions improving efficiencies. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.

People Development

Develop a strong, trusting, and reliable team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Assesses staff’s abilities recommending pay increases and career advancements.
Trains staff on processes, procedures, and controls.

MINIMUM REQUIREMENT

Education

High School Diploma or GED
Associates degree in a related discipline preferred

Licenses

Series 6 or 7 License, current in the operating state, or obtain within six months of employment
Valid state driver’s license with an acceptable driving record

Experience

At least four (4) years’ sales experience focusing in outside or inside direct sales to consumers with a proven record of exceeding sales goals and conversion ratio
Experience and proficient utilizing CRM databases and Saleforce.com preferred
Experience and proficient with electronic sales contracts
Experience in Funeral Services industry a plus

Knowledge, Skills and Abilities

Leadership qualities and skills
Professional written and verbal communication skills including influencing and public speaking
Comfortable with in-home sales and conducting group presentations
Ability to work with and communicate with remote stakeholders
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
Cognitive Ability including reason, plan, solve problems, think abstractly, learn quickly, learn from experience, and appropriately apply learning to new situations.
MS Office Suite skills

WORK CONDITIONS

Work Environment

Work indoors and or outdoors during all seasons and weather conditions
Local and/or multiple location traveling required
Comply with Field dress code policy

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day
Sitting continuously for many hours per day, up to 6 hours per day
Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Lifting, pushing, pulling up to 20 pounds

Work Hours

Working beyond “standard” hours as the need arises
Local travel up to 25%

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information . Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Compensation :$20.00 - $25.00 per hour

Benefits