Outside Sales Advisor

Service Corporation International; Tallahassee (FL); On-site; USD 42,000 - 70,000; Full time

Job summary

Service Corporation International in Tallahassee, FL seeks a dynamic sales professional to convert leads into sales and build a strong local customer network. You will engage with customers to identify needs, demonstrate products, and drive satisfaction through ongoing relationship management.

The role requires excellent communication, reliability, and the ability to manage multiple tasks while using Salesforce to track calls, appointments, and performance metrics.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of industry experience preferred but not required.
• 2–5 years B2C, inside homes/remote sales experience preferred.

Responsibilities

• Convert company provided leads into sales.
• Maintain a network of customers from company leads.
• Build and maintain sources to identify new sales leads.
• Identify customer needs and suggest products/services accordingly.
• Demonstrate products to customers based on needs.
• Ensure customer satisfaction through ongoing communication and relationship management.
• Daily use of CRM system (Salesforce).
• Attend regular calls, training, and appointments.
• Report sales activity to Sales Manager.

Skills

Customer service

Communication

Interpersonal skills

Time management

Multitasking

In-home sales

CRM experience

Organizational skills

Telephone skills

Self-motivation

Education

High school diploma or equivalent

Tools

Salesforce

CRM software

Job description

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES

• Convert Company provided leads into sales.
• Maintain a network of customers from Company provided leads.
• Builds and maintains a network of sources from which to identify new sales leads.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Daily use of SalesForce or applicable CRM system.
• Attend daily/ weekly/monthly calls, training, call blocks, floor time in the office or home.
• Report daily, weekly, monthly sales and appointments to Sales Manager
• Comply with industry compliance during the entire sales process
• Other responsibilities as assigned.

MINIMUM Requirements

Education

• High school diploma or Equivalent

Certification/License

• Appropriate Funeral Director License in Specific States Only
• First 30 days of employment complete PAA Curriculum Certification Dignity University

Experience

• 2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required)
• 1-2 years of industry experience (preferred but not required)
• 3-5 years in transferable experience

Knowledge, Skills and Abilities

• Exceptional level of professionalism
• Strong telephone, interpersonal and communications skills
• High level of compassion and integrity
• Strong “one call/visit close” ability
• Must be able to multi task, set priorities and manage appointments
• Experience with in-home and/or seminar based sales preferred
• Proficient computer skills required, with experience working on a tablet preferred
• Independent, self-reliant, and self-motivated
• Excellent Customer Service Skills.
• Conveys information clearly and concisely in written and spoken communication
• Resolves problems and provides solutions to customers in a timely manner
• Time management and organizational skills
• Entry level Microsoft Office Suite (Word, Excel, Outlook)
• Reliable transportation
• Own a Cellphone

Work CONDITIONS

When considering the work hours associated with this job, the following factors may apply:

Work Environment

• Work indoors and outdoors during all seasons and weather conditions
• Limited amount of local and/or multiple location traveling
• Traveling to customer’s homes and local Business
• Business casual attire is required when in contact with customers.

Work Postures

• Frequent, continuous periods of time standing
• Sitting continuously for many hours per day
• May required climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage
• Move, push and pull up to 25 lbs.
• Driving to and from appointments

Work Hours

• This outside sales position may require varied work hours depending on customer needs.
• Travel locally with the distance varying depending on the market.

Postal Code: 32308

Category (Portal Searching): Sales

Job Location: US-FL - Tallahassee