Outside Parts Sales Representative

Quality Truck Care Center; De Pere (WI); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Vacation up to 4 weeks

Monthly efficiency bonus

Uniforms

Flexible work hours

Health/Dental/Vision

401K with employer contribution

Tuition participation plans

Advancement opportunities

Apprentice programs

Personal development training

Job summary

Quality Truck Care Center in De Pere is seeking an Outside Parts Sales professional to grow our parts business, sell, deliver, and pick up parts, and expand the customer base in the local territory.

The role emphasizes strong product knowledge, customer service, and proactive outreach to build relationships and drive sales with current and new customers.

Qualifications

• Valid Wisconsin Driver’s License required.
• Strong communication and interpersonal skills for client interactions.
• Experience with heavy-duty truck parts preferred.
• Good time management and organizational abilities.
• Solid product knowledge in parts and equipment.

Responsibilities

• Educate customers about product features and benefits, providing tailored parts solutions.
• Assist customers in selecting appropriate parts, provide quotes and information.
• Share specials and ensure exposure to full product line.
• Identify leads, make sales calls (phone and in person), convert prospects to customers.
• Maintain parts vehicle; notify management of repairs or maintenance.
• Present a professional image in all customer and coworker interactions.
• Take parts orders, advise on availability, and communicate delivery information.
• Follow up on back orders and customer inquiries.
• Process credits for returned parts after verifying invoices.
• Participate in annual physical inventory.

Skills

Wisconsin driver's license

Communication skills

Heavy duty truck parts experience

Education

High school diploma or equivalent

Job description

Quality Truck Care Center is looking to fill our Outside Parts Sales position in De Pere.

We are a family-owned company that has been operating since 1986. We are a Western Star Truck Dealer, and we are the only XCMG heavy equipment dealer in Wisconsin. We are certified for Detroit, Cummins, Cat, and Allison; and service many more! We have locations in De Pere, Appleton, Oshkosh, and Fond du Lac.

What you can Expect from a Career at Quality Truck Care Center!

• Vacation with Rapid Accumulation up to 4 weeks!
• Additional Rapid Accumulating PTO
• Monthly Efficiency Bonus
• Uniforms
• Flexible Work Hours
• Health/Dental/Vision
• Supplemental Insurance Options
• HSA and FSA Plans!
• 401K with Employer Contribution
• Health and Fitness Membership Participation
• Annual Boot Allowance
• Tuition Participation Plans
• Extensive OEM Training w/additional Compensation
• Personal Development Training
• Advancement Opportunities
• Apprentice Programs!
• Referral Reward Program
• Personal Financial Planning Program

Position Summary:

Responsible for the development and growth of outside sales as it relates to current and new products. Sells, delivers, and picks up parts.

Primary Duties and Responsibilities:

• Educating customers about product features and benefits, and providing expert parts solutions tailored to their specific needs
• Assists customers in determining and selecting appropriate parts. Provides price quotes and other parts information.
• Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line.
• Actively identifying leads, making sales calls (phone and in-person), and converting prospects into customers to grow the sales territory
• Maintains parts vehicle. Notifies manager of any repairs or maintenance required.
• Represents Quality Truck Care Center in a professional manner, remaining friendly and courteous in all customer and co-worker interactions.
• Taking parts orders, advising on part availability, communicating delivery information, and following up on orders to ensure customer satisfaction
• Follows up on back orders.
• Responds to customer inquiries and complaints.
• Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice.
• Participates in annual physical inventory.
• Performs other duties as assigned.

Required Qualifications:

• Valid Wisconsin Driver’s License.
• Communication & Interpersonal Skills: For effective interacting with clients, building rapport, and conveying product information
• Heavy duty truck parts experience preferred.
• Time Management & Organization: To efficiently manage sales territory, plan routes, and balance prospecting with customer service
• Product Knowledge: A solid understanding of the parts and equipment being sold
• High school diploma or equivalent

Physical Requirements:

• Ability to drive an automobile
• Ability to communicate with others verbally (telephone and in person) and in written communication methods (handwritten and electronic correspondence)
• Ability to lift 50 lbs from floor to waist and carry

Work Environment:

The employee is exposed to moving mechanical parts and vehicles. The employee is occasionally exposed to dirt, dust and fumes from the shop, as well as temperature changes due to weather. The noise level in the work environment is usually quiet to moderate