Outside Parts Sales Representative

Quality Truck Care Center; Appleton (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Vacation up to 4 weeks

Monthly efficiency bonus

Uniforms

Flexible work hours

Health/Dental/Vision

401K with employer contribution

Tuition participation plans

OEM training with compensation

Advancement opportunities

Apprentice programs

Referral rewards

Personal financial planning

Job summary

Quality Truck Care Center in De Pere, WI is seeking an Outside Parts Sales representative to grow our parts business, sell, deliver, and pick up parts for customers. This role supports a family-owned company proudly serving Western Star and other OEMs since 1986.

We offer growth opportunities, extensive training, and benefits including health, dental, vision, and a 401(k) plan. Join a team that values initiative, reliability, and customer service excellence.

Qualifications

• Must have a valid Wisconsin driver’s license.
• Strong communication and interpersonal skills for client interactions.
• Heavy duty truck parts experience preferred.
• Ability to manage time and organize sales territory effectively.
• Solid knowledge of parts and equipment sold.
• High school diploma or equivalent required.

Responsibilities

• Educate customers about product features and benefits and provide expert parts solutions.
• Assist customers in selecting appropriate parts and provide quotes and information.
• Inform customers of specials and recommended companion parts to cover full product lines.
• Identify leads, make sales calls (phone and in person), and convert prospects into customers.
• Maintain parts vehicle and report repairs or maintenance needs.

Skills

Driver's license

Communication

Interpersonal skills

Heavy duty truck parts knowledge

Time management

Product knowledge

Education

High school diploma or equivalent

Job description

Quality Truck Care Center is looking to fill our Outside Parts Sales position in De Pere.

We are a family-owned company that has been operating since 1986. We are a Western Star Truck Dealer, and we are the only XCMG heavy equipment dealer in Wisconsin. We are certified for Detroit, Cummins, Cat, and Allison; and service many more! We have locations in De Pere, Appleton, Oshkosh, and Fond du Lac.

What you can Expect from a Career at Quality Truck Care Center!

• Vacation with Rapid Accumulation up to 4 weeks!
• Additional Rapid Accumulating PTO
• Monthly Efficiency Bonus
• Uniforms
• Flexible Work Hours
• Health/Dental/Vision
• Supplemental Insurance Options
• HSA and FSA Plans!
• 401K with Employer Contribution
• Health and Fitness Membership Participation
• Annual Boot Allowance
• Tuition Participation Plans
• Extensive OEM Training w/additional Compensation
• Personal Development Training
• Advancement Opportunities
• Apprentice Programs!
• Referral Reward Program
• Personal Financial Planning Program

Position Summary:

Responsible for the development and growth of outside sales as it relates to current and new products. Sells, delivers, and picks up parts.

Primary Duties and Responsibilities:

• Educating customers about product features and benefits, and providing expert parts solutions tailored to their specific needs
• Assists customers in determining and selecting appropriate parts. Provides price quotes and other parts information.
• Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line.
• Actively identifying leads, making sales calls (phone and in-person), and converting prospects into customers to grow the sales territory
• Maintains parts vehicle. Notifies manager of any repairs or maintenance required.
• Represents Quality Truck Care Center in a professional manner, remaining friendly and courteous in all customer and co-worker interactions.
• Taking parts orders, advising on part availability, communicating delivery information, and following up on orders to ensure customer satisfaction
• Follows up on back orders.
• Responds to customer inquiries and complaints.
• Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice.
• Participates in annual physical inventory.
• Performs other duties as assigned.

Required Qualifications:

• Valid Wisconsin Driver’s License.
• Communication & Interpersonal Skills: For effective interacting with clients, building rapport, and conveying product information
• Heavy duty truck parts experience preferred.
• Time Management & Organization: To efficiently manage sales territory, plan routes, and balance prospecting with customer service
• Product Knowledge: A solid understanding of the parts and equipment being sold
• High school diploma or equivalent

Physical Requirements:

• Ability to drive an automobile
• Ability to communicate with others verbally (telephone and in person) and in written communication methods (handwritten and electronic correspondence)
• Ability to lift 50 lbs from floor to waist and carry

Work Environment:

The employee is exposed to moving mechanical parts and vehicles. The employee is occasionally exposed to dirt, dust and fumes from the shop, as well as temperature changes due to weather. The noise level in the work environment is usually quiet to moderate