Outreach Program Assistant – Front Desk & Admin (Part-Time)

DAEOC; Malden (MO); On-site; USD 17,000 - 25,000; Part time

Job summary

DAEOC is seeking a part-time Program Assistant to support the Malden Outreach location. The role involves general clerical work, handling telephone calls, voicemails, scheduling, and assisting visitors with directions and information.

Responsibilities include maintaining calendars for meetings and vehicles, processing mail, and creating records and reports from data entered. GED or high school diploma suffices; an AA degree or related experience is a plus.

Qualifications

• High school diploma or GED; or one year related experience.
• A.A. degree or certificate and/or commensurate experience desirable.

Responsibilities

• Manage and route incoming telephone calls.
• Retrieve general voicemail, determine appropriate party and transfer messages.
• Receive telephone messages and deliver to appropriate personnel.
• Schedule and confirm appointments.
• Answer basic questions about the organization and the various programs as well as provide addresses, directions and other information.
• Welcome on-site visitors, determine nature of business and announce visitors to appropriate personnel.
• Monitor visitor access and issues visitor passes when required.
• Maintain meeting room reservation calendar.
• Maintain vehicle reservation calendar.
• Receives, sorts and routes mail and facsimile transmissions.
• Performs other clerical duties as needed, such as filing, photocopying and collating.
• Constructs and maintains computer files and records and prepares reports from information entered.

Skills

Telephone etiquette

Scheduling

Clerical duties

Customer service

Records management

Education

High school diploma or GED

A.A. degree or certificate desirable

Job description

DAEOC is seeking a part-time Program Assistant to support the Malden Outreach location. The role involves general clerical work, handling telephone calls, voicemails, scheduling, and assisting visitors with directions and information.

Responsibilities include maintaining calendars for meetings and vehicles, processing mail, and creating records and reports from data entered. GED or high school diploma suffices; an AA degree or related experience is a plus.