Outreach Assistant

Westover Job Corps Ctr; Chicopee (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health care coverage

Paid Holidays

401(k) retirement plan with company-m

Tuition Reimbursement

Employee Assistance Counseling Service

Job summary

Westover Job Corps Center in Chicopee, MA is seeking an Outreach Assistant to perform administrative duties, manage documentation, and support admissions processes. The role involves coordinating meetings, handling inquiries, auditing folders for eligibility, and producing performance reports..

The ideal candidate has strong Microsoft Office skills, excellent communication, and the ability to work in a fast-paced environment.

Qualifications

• One-year secretarial experience required.
• High School Diploma or GED required; Associates in Business preferred.
• Valid State Driver's License.
• Proficiency with advanced Microsoft Office applications including Word, PowerPoint, Outlook and Excel.
• Strong communication, interpersonal, and organizational skills.

Responsibilities

• Perform administrative/clerical duties and maintain required documentation.
• Receive calls and visitors; schedule meetings and take minutes; coordinate meetings.
• Review folders for eligibility and accuracy; ensure quality control of admissions applications.
• Prepare reports and maintain logs and center operation procedures.
• Assist outreach activities and liaison with community groups and employers.

Skills

Communication

Interpersonal skills

Organizational skills

Time management

Attention to detail

Education

High School Diploma

GED

Associates in Business

Tools

Microsoft Word

PowerPoint

Outlook

Excel

Adobe Acrobat

Job description

Outreach Assistant Posted 13-Jul-2026 (MST)Westover Job Corps Center,

Johnson Rd, Chicopee, MA, USA17.00-20.00 per hourHourlyFull Time Primary

Position Objective Responsible for performing administrative and clerical duties, maintaining all required documentation, reports and statistics for the project, reviewing all folders and forms for accuracy and completeness, ensuring Quality Control of all Outreach and Admissions applications and other duties in compliance with government and management directives. Brief Description of Duties Perform a variety of administrative/clerical duties, including dictation and transcription of correspondence, reports and other documents. Receive telephone calls and visitors; tactfully refer them to the proper individual if the OA/CTS manager is not available. Maintain calendar of events, schedules, appointments and take minutes of meetings. Coordinate meeting arrangements such as time, place, attendees and matter(s) to be discussed. Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students. Prepare related reports. Maintain correspondence control log and coordinate preparation of special reports. Maintain central library of required documents, handbooks, directives, and center operation procedures; ensure distribution to designated staff. Act as liaison between the coordinator and staff, community contacts and the customer. Receive, log, and review all applicant folders and placement forms for eligibility, completeness, and accuracy. Condense, summarize and prepare major operational data for review by the manager; prepare data with regard to performance standards and contractual goals and requirements for review by the manager; develop, coordinate and operate systems required by the manager to plan and evaluate project performance. Maintain data processing system and communications system. Participate in outreach activities; maintain communications with and provide information to community groups, school counselors, military recruiters and other service agencies; recruit and screen a designated number of arrivals. Conduct job development activities with employers, military recruiters, job service offices and other employing organizations; gather job market information to be used in the placement of students; provide job counseling and job search and place a designated number of students during the career transition period; provide presentations and information to local employers that can assist in the placement and job development of students. Perform other duties as assigned.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel. Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat. Knowledge of career High level of communication, interpersonal skills, and organizational skills. Extensive knowledge of standard office practices and procedures. Skill in operation of variety of office machines. Ability to work in fast paced deadline-oriented situation. Experience One-year Secretarial Experience Required. Education High School Diploma or general education degree (GED) required. Associates in Business Degree preferred. Certificates/Licenses/Registration Valid State Driver's License

Benefits Offered Paid Short Term / Long Term Disability and Basic Life Insurance. Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA) Paid Holidays Paid Time Off 401(k) retirement plan with company match Tuition Reimbursement Employee Assistance Counseling Service Programs Available

Disclaimers Serrato Corporation is an Equal Opportunity Employer Serrato Corporation conducts background