Outreach Manager: Workforce Pathways & Earn & Learn

Phipps; New York (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

Phipps Neighborhoods, the social service affiliate of Phipps Houses, seeks an Outreach Manager to drive annual outreach and recruitment across Workforce programs in the South Bronx. You will supervise staff, build partnerships, and coordinate community events to promote enrollment and access to career pathways.

Role requires strong communication, public speaking, relationship-building, and the ability to work independently and in teams, with confidentiality and professional conduct as guiding

Qualifications

• High School Diploma or GED; three years’ experience with youth and young adults in workforce, community, and school settings.
• Bachelor’s Degree strongly preferred.
• Strong interpersonal, public speaking and relationship-building skills with diverse stakeholders.
• Strong critical thinking, analytical and problem-solving skills.
• Ability to work independently and in a team; adapt to diverse backgrounds.
• Self-directed and initiative-taking; maintain confidentiality.
• Excellent communication and organizational skills.

Responsibilities

• Develop, implement and manage the annual outreach and recruitment strategy for all Workforce programs.
• Supervise the outreach team and delegate assignments.
• Establish and maintain partnerships to support enrollment goals and external referrals.
• Plan and execute community events and outreach at street fairs, health fairs, youth fairs, and open houses.
• Promote best practices in outreach; provide guidance and feedback to staff.
• Maintain outreach calendar; ensure materials for public distribution.
• Manage the outreach database; track and analyze effectiveness.
• Maintain inventory of outreach supplies and equipment; order as needed.
• Collaborate cross-functionally with Case Management, Employer Engagement and Facilitator units.
• Perform other tasks as assigned by supervisor.

Skills

Verbal communication

Public speaking

Relationship-building

Multi-tasking

Computer literacy

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Phipps Neighborhoods, the social service affiliate of Phipps Houses, seeks an Outreach Manager to drive annual outreach and recruitment across Workforce programs in the South Bronx. You will supervise staff, build partnerships, and coordinate community events to promote enrollment and access to career pathways.

Role requires strong communication, public speaking, relationship-building, and the ability to work independently and in teams, with confidentiality and professional conduct as guiding