Bronx Community Benefits Navigator

Phipps; New York (NY); On-site; USD 55,000 - 60,000; Full time

Job summary

Phipps Houses and Affiliates seeks a dedicated outreach professional to connect Bronx residents with health and social services, educate on available programs, and build robust community partnerships. The role emphasizes person-centered engagement and empowering participants to navigate benefits and resources.

Responsibilities include conducting field-based outreach, assessing needs, and coordinating referrals while traveling to multiple community sites.

Qualifications

• Experience in community outreach, health education, case management, or social services.
• Strong communication skills and ability to build trust with residents from diverse backgrounds.
• Basic computer skills and accuracy entering data in required systems.
• Commitment to health equity and resident-centered engagement.

Responsibilities

• Conduct community outreach including educational and listening sessions.
• Assess community health and social needs through mapping and interviews.
• Help residents connect to resources by building a referral network.
• Motivate community members to achieve health goals and leverage community supports.
• Travel extensively to community locations, agencies, and outreach destinations.

Skills

Community outreach

Health education

Case management

Communication skills

Data entry/basic computer skills

Health equity

Education

Associates or better in Social Work

Some college or better in Social Work

Bachelors or better in Human Services

Job description

Phipps Houses and Affiliates seeks a dedicated outreach professional to connect Bronx residents with health and social services, educate on available programs, and build robust community partnerships. The role emphasizes person-centered engagement and empowering participants to navigate benefits and resources.

Responsibilities include conducting field-based outreach, assessing needs, and coordinating referrals while traveling to multiple community sites.