Outreach Manager: WIOA Train & Earn Programs

Phipps; New York (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

Phipps Neighborhoods, the social service affiliate of Phipps Houses, seeks an Outreach Manager to lead workforce outreach efforts in the South Bronx. You will supervise the Outreach Specialist, manage a range of outreach initiatives, and coordinate with Case Management, Employer Engagement, and Facilitator units to meet enrollment goals.

The role focuses on developing strategic outreach plans, building partnerships, and guiding programs to better serve youth and families while advancing agency

Qualifications

• Requires High School Diploma or GED with at least three years of experience working with youth and young adults in workforce, community and school-based settings.
• Bachelor’s Degree or college credits strongly preferred.
• Strong interpersonal, public speaking and relationship-building skills with diverse stakeholders.
• Ability to work independently and as part of a team; handle confidential matters tactfully.

Responsibilities

• Develop, implement and manage the annual outreach and recruitment strategy for all Workforce programs.
• Supervise the outreach team and delegate assignments while providing guidance.
• Establish and maintain partnerships to support enrollment goals and external referrals.
• Plan and implement community events and outreach at fairs, health fairs, youth fairs, and school open houses.
• Ensure outreach activities follow best practices and provide guidance to community members.
• Maintain outreach calendar and ensure materials are available for distribution.
• Manage outreach database and analyze effectiveness of outreach efforts.
• Maintain inventory of outreach supplies and assist with ordering.
• Collaborate across Case Management, Employer Engagement and Facilitator units.
• Perform other duties as assigned by supervisor.

Skills

Public speaking

Interpersonal skills

Relationship-building

Communication

Teamwork

Self-direction

Education

High School Diploma or GED

Bachelor’s Degree (preferred)

Job description

Phipps Neighborhoods, the social service affiliate of Phipps Houses, seeks an Outreach Manager to lead workforce outreach efforts in the South Bronx. You will supervise the Outreach Specialist, manage a range of outreach initiatives, and coordinate with Case Management, Employer Engagement, and Facilitator units to meet enrollment goals.

The role focuses on developing strategic outreach plans, building partnerships, and guiding programs to better serve youth and families while advancing agency