Outreach Coordinator

Jobtailor; Zanesville (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

BrightView is seeking a results-driven sales professional to identify and grow relationships with referral partners across healthcare, criminal justice, and community organizations. You will conduct regular partner visits, promote access to treatment, and drive referrals to meet census goals.

You will map your territory, prioritize high-value accounts, and apply sales techniques including objection handling and pipeline management.

Qualifications

• Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles.
• Willingness to learn sales planning, objection handling, and conversion strategies.
• Strong ability to connect with diverse stakeholders and build rapport.

Responsibilities

• Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations.
• Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume.
• Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients.
• Execute daily prospecting, visits, calls, and follow-ups to achieve referral and census goals.
• Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints.
• Apply sales techniques including objection handling, pipeline management, and account growth strategies.
• Track activities and results through CRM and produce accurate reporting on outreach effectiveness.
• Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions.
• Develop knowledge of BrightView’s services and communicate patient pathways effectively.
• Represent BrightView at networking events, conferences, and community meetings.
• Educate stakeholders on substance use disorder treatment and BrightView’s patient-first approach.
• Share field insights to support organizational planning and market strategy.
• Develop account plans and territory strategies to maximize referral growth.

Skills

Persistence

Goal Achievement

Stakeholder Connection

Adaptability

Rapport Building

Education

Associate Degree

Tools

CRM Platforms

Microsoft Excel

Job description

• Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations
• Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume
• Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients
• Execute daily prospecting, visits, calls, and follow-ups to achieve referral and census goals
• Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints
• Apply sales techniques including objection handling, pipeline management, and account growth strategies
• Track activities and results through CRM and produce accurate reporting on outreach effectiveness
• Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions
• Develop knowledge of BrightView’s services and communicate patient pathways effectively
• Represent BrightView at networking events, conferences, and community meetings
• Educate stakeholders on substance use disorder treatment and BrightView’s patient-first approach
• Share field insights to support organizational planning and market strategy
• Develop account plans and territory strategies to maximize referral growth

Requirements

• Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles
• Associate Degree or equivalent experience
• Preferred sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings
• Preferred knowledge of addiction medicine or behavioral health industry
• Willingness to learn sales planning, objection handling, and conversion strategies
• Ability to consistently deliver daily outreach commitments and achieve activity targets
• Ability to seek feedback and adapt strategies
• Strong ability to connect with diverse stakeholders and build rapport
• Ability to map accounts, prioritize opportunities, and plan sales approaches
• Proficiency in CRM platforms, Microsoft Excel, and reporting tools (trainable)
• Ability and willingness to travel within assigned territory

Core Competencies

Demonstrates expertise in relationship building and account management within healthcare and criminal justice sectors, utilizing effective sales techniques and CRM tools to achieve referral growth and outreach metrics.

Highest-signal resume keywords

• Sales Techniques
• Account Management
• CRM Proficiency
• Healthcare Industry Knowledge
• Referral Generation

ATS Optimization Keywords

Hard Skills

• Sales Planning
• Objection Handling
• Pipeline Management
• Account Growth Strategies
• Reporting Tools

Soft Skills

• Persistence
• Goal Achievement
• Stakeholder Connection
• Adaptability
• Rapport Building

Certifications & Qualifications

• Associate Degree

Industry Keywords

• Healthcare
• Behavioral Health
• Criminal Justice
• Addiction Medicine
• Substance Use Disorder Treatment

Tools & Technologies

• CRM Platforms
• Microsoft Excel