Business Development Representative

Jobtailor; Houston (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Jobtailor in Houston is seeking a dynamic Business Development professional to expand referral networks for detox, RTC, and IOP programs. You will build relationships with hospitals, EDs, therapists, physicians, and community organizations to drive admissions and ensure seamless referrals.

Ideal candidates have 2+ years in healthcare outreach, CRM experience, and a strong understanding of the continuum of care.

Qualifications

• Bachelor's degree or equivalent professional experience in a related field.
• 2+ years in business development, outreach, or sales in behavioral health or healthcare.
• Working knowledge of the substance use disorder treatment continuum (detox, RTC, PHP, IOP, outpatient).
• CRM proficiency with Salesforce or HubSpot preferred.

Responsibilities

• Generate and cultivate referral relationships driving admissions into detox, RTC, and IOP programs.
• Identify, develop, and maintain referral networks across hospitals, EDs, therapists, physicians, EAPs, courts, and community organizations.
• Conduct regular in-person and virtual outreach visits to build and sustain referral pipelines.
• Represent the facility at conferences, community events, health fairs, and professional association meetings.

Skills

Business Development

Referral Relationships

CRM Proficiency

Insurance Verification

Healthcare Sales

Education

Bachelor's degree in Business, Marketing, Healthcare Administration, or related field

CADC or CAC certification

Tools

Salesforce

HubSpot

Microsoft Office

Google Workspace

Job description

• Generate and cultivate referral relationships driving admissions into detox, RTC, and IOP programs
• Identify, develop, and maintain referral relationships across hospitals, emergency departments, therapists, physicians, EAPs, courts, probation officers, sober living homes, behavioral health providers, and community organizations
• Conduct regular in-person and virtual outreach visits to build and sustain referral pipelines
• Represent the facility at conferences, community events, health fairs, and professional association meetings
• Partner with the Admissions/Intake team to ensure smooth and timely referral handoffs
• Track outreach activity, referral sources, and admissions outcomes in the CRM
• Meet or exceed monthly and quarterly referral and admissions targets
• Monitor competitor programs and local market trends and report insights to leadership
• Collaborate with clinical and marketing teams on educational materials, presentations, and lunch-and-learns
• Respond to inbound referral inquiries and provide information on levels of care, admissions criteria, and insurance verification
• Maintain compliance with HIPAA, 42 CFR Part 2, and applicable regulations
• Participate in an after-hours on-call rotation as needed

Requirements

• Bachelor's degree in Business, Marketing, Healthcare Administration, or related field, or equivalent professional experience
• 2+ years of business development, outreach, or sales experience in behavioral health, addiction treatment, or healthcare services
• Working knowledge of the substance use disorder treatment continuum of care, including detox, RTC, PHP, IOP, and outpatient
• Existing referral network within the region strongly preferred
• Excellent interpersonal, communication, and presentation skills
• Self-motivated, with strong time management and ability to work independently in the field
• Valid driver's license and reliable transportation
• Proficiency with CRM systems such as Salesforce or HubSpot
• Proficiency with Microsoft Office or Google Workspace
• Personal or professional connection to the recovery community preferred
• Existing relationships with hospitals, EDs, or behavioral health referral sources preferred
• Experience with insurance verification and levels-of-care basics preferred
• CADC, CAC, or related certification is a plus
• Ability to travel extensively by car and occasionally by air within the assigned territory
• Ability to sit, stand, and drive for extended periods
• Occasional evening/weekend availability for events and on-call referral response

Core Competencies

Demonstrates expertise in business development and outreach within the behavioral health sector, with a strong focus on building referral relationships and achieving admissions targets. Proficient in CRM systems and compliance with healthcare regulations.

Highest-signal resume keywords

• Business Development Experience
• Referral Relationship Management
• Behavioral Health Knowledge
• CRM Proficiency
• Insurance Verification Experience

ATS Optimization Keywords

Hard Skills

• Business Development
• Outreach
• Referral Management
• Insurance Verification
• Substance Use Disorder Treatment Knowledge
• Admissions Criteria Understanding
• Sales Experience
• Market Trend Analysis
• Compliance with HIPAA
• Time Management

Soft Skills

• Interpersonal Skills
• Communication Skills
• Presentation Skills
• Self-Motivation
• Independent Work

Certifications & Qualifications

• CADC
• CAC

Industry Keywords

• Detox Programs
• RTC Programs
• IOP Programs
• Behavioral Health Providers
• Recovery Community
• EAPs
• Probation Officers
• Sober Living Homes
• Healthcare Administration
• Addiction Treatment

Tools & Technologies

• CRM Systems
• Salesforce
• HubSpot
• Microsoft Office
• Google Workspace