Outreach Coordinator

Jobtailor; Colerain Township (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in the United States seeks a dedicated Partnership Development professional to identify, establish, and grow relationships with referral partners across healthcare, behavioral health, and community organizations. You will conduct regular partner visits, ensure smooth access to treatment, and drive outreach to meet referral and census goals.

Responsibilities include territory mapping, CRM tracking, and applying sales techniques.

Qualifications

• Demonstrated persistence and goal achievement in sales or outreach roles.
• Experience in healthcare, behavioral health, or criminal justice settings preferred.
• Active entry-level clinical certification (CDCA) required and CRM proficiency trainable.

Responsibilities

• Develop and nurture referral partnerships to drive patient access.
• Track activities in CRM and report outreach results.

Skills

Sales Techniques

CRM Proficiency

Referral Generation

Account Management

Addiction Medicine

Territory Management

Goal Achievement

Customer Facing

Relationship Building

Persistence

Communication

Networking

Stakeholder Education

Education

Associate Degree or equivalent

Bachelor’s in Marketing or Business Administration

CDCA Certification

Tools

CRM Platforms

Microsoft Excel

Reporting Tools

Job description

• Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations
• Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume
• Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients
• Consistently execute daily outreach activities (prospecting, visits, calls, follow-ups) to achieve referral and census goals
• Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints
• Apply sales techniques including objection handling, pipeline management, and account growth strategies
• Track activities and results through CRM, producing accurate reporting on outreach effectiveness
• Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions
• Develop in-depth knowledge of BrightView’s services and communicate patient pathways effectively
• Represent BrightView at networking events, conferences, and community meetings to promote awareness
• Educate stakeholders on substance use disorder treatment and BrightView’s patient-first approach
• Align outreach efforts with BrightView’s mission, connecting community engagement to improved patient outcomes
• Share insights from the field to support organizational planning and market strategy
• Once outreach fundamentals are mastered, develop account plans and territory strategies to maximize referral growth

Requirements

• Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles
• Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings preferred
• Knowledge of addiction medicine or behavioral health industry preferred
• Associate Degree or equivalent experience required
• Bachelor’s Degree in Marketing, Business Administration, or related equivalent experience preferred
• Active entry-level clinical certification or licensure consistent with state-level regulatory requirements (CDCA) required
• Proficiency in CRM platforms, Microsoft Excel, and reporting tools (trainable)

Core Competencies

Demonstrates expertise in relationship building and outreach within healthcare and community organizations, with a strong focus on referral generation and patient access. Proficient in sales techniques and CRM utilization to track performance and achieve outreach goals.

Highest-signal resume keywords

• Sales Techniques
• CRM Proficiency
• Referral Generation
• Account Management
• Addiction Medicine Knowledge

ATS Optimization Keywords

Hard Skills

• Sales
• Outreach
• Pipeline Management
• Objection Handling
• Account Growth Strategies
• Reporting
• Territory Management
• Goal Achievement
• Customer-Facing Experience
• Performance-Driven Roles

Soft Skills

• Persistence
• Relationship Building
• Communication
• Networking
• Stakeholder Education

Certifications & Qualifications

• Active Entry-Level Clinical Certification
• CDCA

Industry Keywords

• Healthcare
• Behavioral Health
• Criminal Justice
• Substance Use Disorder Treatment
• Community Engagement

Tools & Technologies

• CRM Platforms
• Microsoft Excel
• Reporting Tools