Outreach Coordinator

Jobtailor; Newark (OH); On-site; USD 55,000 - 90,000; Full time

Job summary

BrightView seeks a proactive sales professional to drive census growth through referrals and community engagement. You will build and manage relationships with referral partners across healthcare, criminal justice, and community groups, executing a structured outreach plan.

Daily prospecting, territory mapping, and CRM-driven activity tracking are core. Travel within the territory is required to maximize referrals and patient access to care.

Qualifications

• Associate Degree or equivalent experience required.
• Bachelor’s Degree in Marketing, Business Administration, or related equivalent experience preferred.
• Experience in sales, account management, or healthcare/behavioral health/criminal justice settings preferred.

Responsibilities

• Drive census growth by generating referrals and building brand awareness.
• Identify and grow relationships with referral partners across healthcare, criminal justice, and community organizations.
• Conduct regular partner visits to strengthen relationships and increase referrals.
• Execute daily prospecting, visits, calls, and follow-ups to meet goals.
• Map and manage territory, prioritize high-value accounts, and track touchpoints.
• Represent BrightView at networking events and educate stakeholders on services.

Skills

Persistence

Motivation

Relationship building

Adaptability

Stakeholder engagement

Education

Associate degree or equivalent experience

Bachelor’s degree in Marketing or Business Administration or related field

Tools

CRM platforms

Microsoft Excel

Reporting tools

Job description

• Drive census growth by generating referrals, building brand awareness, and executing a structured sales approach to community engagement
• Identify, establish, and grow relationships with referral partners across healthcare, criminal justice, and community organizations
• Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume
• Serve as a resource for referral partners and ensure smooth access to treatment for patients
• Execute daily prospecting, visits, calls, and follow-ups to achieve referral and census goals
• Map and manage a defined territory, prioritize high-value accounts, and track touchpoints
• Apply objection handling, pipeline management, and account growth strategies
• Track activities and results through CRM and produce accurate outreach-effectiveness reports
• Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions
• Develop knowledge of BrightView’s services and communicate patient pathways
• Represent BrightView at networking events, conferences, and community meetings
• Educate stakeholders on substance use disorder treatment and BrightView’s patient-first approach
• Align outreach efforts with BrightView’s mission and improved patient outcomes
• Share field insights to support organizational planning and market strategy
• Develop account plans and territory strategies to maximize referral growth

Requirements

• Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles
• Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings preferred
• Knowledge of addiction medicine or behavioral health industry preferred
• Associate Degree or equivalent experience required
• Bachelor’s Degree in Marketing, Business Administration, or related equivalent experience preferred
• Ability to maintain motivation despite rejection and sustain high levels of activity
• Willingness to learn sales planning, objection handling, and conversion strategies
• Consistently deliver on daily outreach commitments and achieve activity targets
• Actively seek feedback and adapt strategies to improve results
• Strong ability to connect with diverse stakeholders and build rapport
• Ability to map accounts, prioritize opportunities, and plan sales approaches
• Proficiency in CRM platforms, Microsoft Excel, and reporting tools; trainable
• Ability and willingness to travel within assigned territory

Core Competencies

Demonstrates expertise in sales and account management within healthcare and behavioral health sectors, with a strong focus on referral generation and relationship building. Proficient in CRM usage and data reporting to track outreach effectiveness and achieve performance metrics.

Highest-signal resume keywords

• Sales Experience
• Account Management
• Referral Generation
• CRM Proficiency
• Healthcare Knowledge

ATS Optimization Keywords

Hard Skills

• Sales Planning
• Objection Handling
• Pipeline Management
• Account Growth Strategies
• Activity Tracking

Soft Skills

• Persistence
• Motivation
• Relationship Building
• Adaptability
• Stakeholder Engagement

Industry Keywords

• Healthcare
• Behavioral Health
• Addiction Medicine
• Criminal Justice
• Community Engagement

Tools & Technologies

• CRM Platforms
• Microsoft Excel
• Reporting Tools