Outreach Coordinator

Chicanos Por La Causa, Inc. (CPLC); Phoenix (AZ); On-site; USD 45,760 - 52,000; Full time

Benefits offered by this job

Generous Paid Holiday

Employee Recognition Program

Paid Time Off & Paid Sick Days

Free Preventative Services & Wellness\

Medical, Dental, and Vision for Spouse

Health Savings Account & Flexible...

Job summary

CPLC Corazón is seeking an Outreach Coordinator to build relationships with referral sources and community partners, promoting the organization’s substance use treatment services. You will serve as a liaison between the program and the community, producing outreach activities and referrals to support census growth.

The role requires strong communication and networking skills, with a preference for bilingual Spanish speakers. A valid driver’s license and reliable transportation are required.

Qualifications

• Bachelor’s degree with 2–4 years of outreach or community engagement experience.
• Associate’s degree with 4–6 years of outreach or community engagement experience.
• Bilingual Spanish speaking preferred.
• Experience designing and evaluating outreach strategies.
• Valid Arizona driver’s license and reliable transportation.

Responsibilities

• Develop and maintain relationships with referral sources and community partners to raise service awareness.
• Serve as liaison between the treatment program and community, promoting services and referrals.
• Establish professional relationships with hospitals, behavioral health providers, and agencies.
• Develop and implement outreach strategies to increase census growth.
• Conduct outreach visits, presentations, and networking events.
• Identify new referral opportunities and partnerships.

Skills

Communication

Relationship building

Public speaking

Bilingual Spanish

Education

Bachelor’s degree in social work, social services, psychology

Associate’s degree in social work, social services, psychology

Tools

Microsoft Office

Microsoft Teams

Job description

CPLC Corazón believes in the potential of every individual. Help justice-impacted individuals as our new Outreach Coordinator!

Schedule

Full-time, Monday - Friday 8:00 a.m. – 5:00 p.m.; schedule may vary depending on outreach events.

Location

3639 W. Lincoln St., Phoenix

Pay

$22–$25 per hour, non‑exempt DOE.

Benefits

• Generous Paid Holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• 401(k) Retirement Plan
• Pet Care, Life Mart Purchase Discounts
• Tuition Reimbursement for qualifying degrees
• Identity Theft Protection & Voluntary Benefits

About Corazón

CPLC Corazón is a client-centered program where all cultures are welcome and celebrated. The organization has provided substance abuse treatment through its CARF Accredited Level II Residential Treatment Center since 1983. The 30‑ to 60‑day structured treatment program incorporates best practices tailored to the clients enrolled in the program and offers group, individual, family, and couples therapy, as well as nightly community 12‑step support groups. The 65‑bed, ADA compliant residential facility includes all meals, an on‑site laundry facility free of charge, a basketball court, and a garden. Holistic health techniques such as yoga, tai chi, chi‑gong, and sweat lodge are also offered.

How You Make an Impact

• Develop and maintain relationships with referral sources, community partners, healthcare providers, and stakeholders to increase awareness of the organization’s substance use treatment services.
• Serve as a liaison between the treatment program and the community, promoting services, generating referrals, supporting admissions efforts, and contributing to census growth.
• Establish and maintain professional relationships with hospitals, behavioral health providers, detox facilities, probation departments, courts, legal entities, social service agencies, community organizations, and other referral sources.
• Develop and implement outreach strategies and initiatives that increase awareness of organizational services and support census growth.
• Conduct regular outreach visits, presentations, educational events, and networking activities to promote program services.
• Identify and cultivate new referral opportunities and community partnerships.
• Represent the organization as an authorized liaison with external partners while maintaining professional relationships and exercising sound judgment.
• Participate in strategic planning efforts related to business development and community engagement.
• Travel throughout the community to attend meetings, events, presentations, and networking opportunities.

Specializations

• Creative, independent judgment and strategizing to build and nurture partnerships and determine best tools to drive engagement.
• Proficiency in technology and ability to learn new programs and software quickly to create impactful presentations, campaigns, and marketing materials.
• Expertise in navigating various social media platforms and their respective participants (Facebook, Instagram, LinkedIn, YouTube, Twitter, TikTok, etc.).
• Ability to design, modify, and implement outreach strategies based on community needs, data analysis, and stakeholder feedback.
• Independent judgment in prioritizing outreach activities, partnerships, and initiatives aligned with agency goals.
• Responsible for evaluating the effectiveness of outreach strategies and recommending programmatic adjustments.
• Serve as a subject‑matter resource for leadership on community engagement trends, referral patterns, and partnership opportunities.
• Determining outreach priorities, strategies, and engagement methods
• Selecting and cultivating community partnerships
• Recommending programmatic enhancements based on outreach outcomes
• Adapting outreach approaches to meet changing community needs
• Making decisions within established organizational policies and objectives
• Expertise in research, utilizing internet and search engines effectively and appropriately, and knowledge of community resources.

Minimum Qualifications

Education/Background:

• Bachelor’s degree in social work, social services, psychology from an accredited university with 2–4 years of progressively responsible outreach, program development, or community engagement experience.
• Associate’s degree in social work, social services, psychology from an accredited school with 4–6 years of progressively responsible outreach, program development, or community engagement experience.
• Bilingual Spanish speaking preferred.
• Demonstrated experience designing and evaluating outreach strategies.
• Valid Arizona driver’s license.
• Current automobile insurance as required by Arizona law.
• Access to reliable transportation for travel throughout assigned service areas.
• Must hold a valid driver’s license, meet the company’s motor vehicle record standards, comply with insurance eligibility, and meet all state and federal driving requirements. Ongoing employment is contingent upon maintaining an acceptable driving record.

Other Requirements

• Knowledge of principles, practices, and trends in outreach service coordination and public relations.
• Experience in successful communication, presentations, and marketing campaigns.
• Preference for experience in case management, linkage, and working within a team.
• Preference for experience working with individuals struggling with addiction and from underserved populations, working with adults.
• Experience working with multiethnic/cultural clients and communities.
• Experience working with community and government agencies.
• Ability to manage diverse projects, be flexible, and work collaboratively.
• Advanced ability to communicate effectively, both verbally and written, including correspondence and reports.
• Exceptional interpersonal and networking skills to interact effectively with leadership, staff, community partners, and prospects.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, especially Microsoft Teams).

Equal Opportunity Employer

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer. CPLC recognizes the value of diverse backgrounds, cultures, perspectives, and experiences and commits to fair and just hiring, training, promotional practices, and policies.

California Residents: Chicanos Por La Causa, Inc. and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Learn more about the Fair Chance Act at the Civil Rights Department Fair Chance Act webpage.

Learn more about equal opportunity recruitment, hiring, and advancement at https://www.eeoc.gov/poster.