Administrative Office Care Specialist

Chicanos Por La Causa; Phoenix (AZ); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off & Sick Days

Medical, Dental, Vision for dependents

401(k) Retirement Plan

Tuition Reimbursement

Health Savings Account & FlexibleSpend

Wellness Rewards

Life + Disability options

Employee Assistance Program

Mileage & Cell Reimbursement

Job summary

Chicanos Por La Causa (CPLC) is hiring for a full-time receptionist/administrative support role at the Corazón program in Phoenix, AZ. The position requires bilingual English/Spanish skills and provides front-desk coverage, scheduling, and transportation coordination to support client care.

Current posting lists a pay rate of $18 per hour non-exempt, with comprehensive benefits for full-time staff. The role emphasizes high-quality service to diverse communities and collaboration with clinical

Qualifications

• High school diploma or GED required.
• 6–12 months receptionist/administrative support/customer service experience required.
• Experience in medical or behavioral settings preferred.
• Bilingual English/Spanish required; communicate professionally in both languages.

Responsibilities

• Answer telephones and route calls to appropriate staff.
• Process progress notes related to transportation and appointments.
• Schedule and confirm client appointments and visits.
• Welcome and assist clients and visitors, ensuring smooth intake and information flow.

Skills

Reception duties

Administrative support

Customer service

Bilingual English/Spanish

Education

High School diploma or GED

Tools

Microsoft Office

Microsoft Teams

Job description

Chicanos Por La Causa · Integrated Health & Human Services

Phoenix , Arizona

Regular - Full Time (FT) , Days , Monday-Friday

Posted 07/23/2026

Maximum Salary: $ 18

Be the heart behind exceptional client care - join the CPLC Corazon team today!

LOCATION:3633 W. Lincoln St, Phoenix 85009

PAY: $18/hr non-exempt

Werecognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits to serve you and your family.Check out our benefits for FULLTIME employees below:

• Generous Paid Holidays
• Paid Time Off & Paid Sick Days
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• 401(k) Retirement Plan
• Employee Recognition Program
• Tuition Reimbursement for qualifying degrees
• Health Savings Account & Flexible Spending Account
• Free Preventative Services & Wellness Rewards
• Life + Disability options
• Employee Assistance Program
• Mileage & Cell Reimbursement for qualifying roles
• Identity Theft Protection & Voluntary Benefits

CPLC Corazón is a client-centered center with bilingual staff where all cultures are welcome and celebrated.We have been providing Substance Abuse treatment through our CARF Accredited Level II Residential Treatment Center since 1983.The 30- to 60-day structured treatment program incorporates best practices targeted to the clients enrolled in the program.CPLC Corazón features a range of substance abuse services, including group, individual, family, and couples therapy, in addition to nightly community 12-step support groups. Our 65-bed, ADA compliant residential facility provides all meals, an on-site laundry facility free of charge, a basketball court, and a garden. We offer holistic health techniques including yoga, tai chi, chi gong, and sweat lodge.

HOW WILL YOU MAKE AN IMPACT IN THIS ROLE?
You willprovideadministrative and operational support by answering telephones, processing progress notes pertaining to transportation, scheduling and confirming appointments. This role contributes to high-quality of care at Corazón, ensuring clients and visitors are welcomed, informed, and connected to the services they need.

SPECIALIZATIONS

• Community Mental Health
• Client Scheduling & Appointment Coordination
• Front Office & Clinical Administrative Support Management
• Transportation Coordination
• Client Records Management & Confidentiality Compliance
• Customer Service & Client Relations

MINIMUM QUALIFICATIONS

Education/Background :

• High School Diploma or GED required.
• 6-12 months of experience as a receptionist, administrative support/customer service experience required.
• Experience working in a medical or behavioral setting preferred.
• Bilingual skills (English/Spanish) required. Those assigned to provide services in Spanish and English must be able to speak, read, write, and understand both languages at a professional level to communicate Spanish-speaking clients and partners.

Other Requirements

• Commitment to serving diverse, multiethnic, and low-income communities.
• Excellent written and verbal communication skills across diverse populations.
• Ability to multi-task and prioritize duties, adapting to evolving program and client needs.
• Ability to work with minimal supervision, follow-up and meet deadlines independently.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook, especially Microsoft teams).

COMPETENCIES

• Critical thinking & Problem-solving
• Professionalism, Ethics, & Reliability
• Adaptability & Willingness to learn
• Client- and Community-Centered Mindset
• Attention to Details & Accuracy

PRE-EMPLOYMENT REQUIREMENTS

Employment in this position is contingent upon successful completion of all required pre‑employment screenings and subject to credentialing checks to maintain compliance with licensing and contractual requirements.

• Fingerprint-based background check in accordance with federal, state, and contract requirements.
• Central Registry Check: Employment in this position is contingent upon passing a Central Registry check, as required by state regulations or program standards for working with vulnerable populations
• Pre‑employment medical clearance, including physical exam to confirm ability to perform essential job functions with or without reasonable accommodation.
• Drug screening in compliance with company policy and applicable state law.
• Required immunizations or proof of vaccination, if mandated by state regulations, licensing bodies, or program requirements, including clearance from Tuberculosis (TB).
• Criminal history background check meeting applicable state, federal, licensing, or program standards.
• Candidates may also be required to complete additional screenings or provide documentation as necessary to comply with funding, licensing, contractual, or regulatory obligations

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer.

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster

California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Actwebpage.