Outreach Coordinator

150 Shriners Hospitals for Children; Honolulu (HI); On-site; USD 43,000 - 64,000; Full time

Job summary

Shriners Children’s is hiring an Outreach Coordinator in the Care Management and Outpatient Clinic teams. The role focuses on data management, medical records/billing, and coordinating outreach clinics for patients up to age 21, including travel logistics and scheduling.

The position requires 1 year of experience with medical terminology, EMR software, and database management, plus proficiency in Microsoft Office. Travel locally and to Pacific locations is involved.

Qualifications

• 1 year of experience with Medical Terminology.
• 1 year of experience with Electronic Medical Records software.
• 1 year of experience with database management.
• Proficient in Microsoft Office.
• High School diploma or GED.

Responsibilities

• Maintain accurate, current databases using computer equipment and software programs.
• Identify meaningful data for trends analysis.
• Develop and maintain departmental forms.
• Provide clerical support to Care Management and Outpatient Services Departments.
• Monthly travel to local islands (overnight).
• Quarterly travel to Pacific locations (up to two weeks).

Skills

Medical Terminology

Electronic Medical Records

Database management

Microsoft Office

High School diploma

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status.

Job Description

The Outreach Coordinator provides a wide range of clerical support to the Care Management Department and Outpatient Clinic in the areas of data management, medical records/billing, community contact, monthly reporting, and general clerical duties. Responsible for the coordination of the outreach clinics at the hospital and in surrounding geographic area for infant, toddler, preschool, school age, adolescent, and young adult (up to age 21) patients. Duties include, but are not limited to, scheduling and coordinating the outreach clinics including arranging travel accommodations, clinic locations, etc., staffing, patient appointments and follow-up of ordered tests. Works in conjunction with the clerical staff in managing the patient information, preparing for the clinics and staffing the clinics. Participates in the continuous quality management program as it relates to the outreach clinic setting.

Key responsibilities

• Maintain accurate, current databases using computer equipment and software programs.
• Identify meaningful data for trends analysis.
• Develop and maintain departmental forms.
• Provide clerical support to Care Management and Outpatient Services Departments.
• Monthly travel to local islands (overnight)
• Quarterly travel to Pacific locations (up to two weeks)

Required Qualifications

• 1 year of experience with Medical Terminology.
• 1 year of experience with Electronic Medical Records software.
• 1 year of experience with database management.
• Proficient in Microsoft Office
• High School diploma or GED

Preferred Qualifications

• 3 years experience in a healthcare setting.
• Pediatric experience.

The pay range for this position is $31.09 - $46.64/hour. Compensation is determined based on years of relevant experience and departmental equity.

Every day, we provide innovative, compassionate care and conduct leading research that enhances the quality of life for children and their families. We invite you to explore the many rewarding career paths at Shriners Children's, from clinical and non-clinical positions to education and research opportunities. We’re always looking for driven, compassionate professionals to join our team as nurses, physical therapists, medical assistants, administrative staff and much more. No matter where you're located, you'll find openings at our Shriners Children’s facilities across the U.S., in Canada and Mexico and at our corporate headquarters in Tampa, Florida.

Eligible Shriners Children’s employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance, retirement matching and so much more!