Outreach Case Manager

Catholic Charities; West Bend (WI); On-site; USD 41,000 - 54,000; Full time

Job summary

Catholic Charities of the Archdiocese of Milwaukee in Wisconsin seeks an Outreach Case Manager to empower clients to become more self-sufficient by helping them prioritize needs and create sustainable plans.

You will develop individualized care plans, assist enrollment in Medicare, food assistance, disability programs, advocate for clients, monitor progress, maintain records, and collaborate with community partners.

Qualifications

• Bachelor's degree in social work or a related field (strongly preferred).
• Two years of experience in case management, family services, or social services is ideal.
• Travel required.

Responsibilities

• Develop individualized care plans based on client needs assessments, identifying areas for financial, physical, and emotional support.
• Assist clients in enrolling in services like Medicare, food assistance, disability programs, and more.
• Advocate for clients by connecting them to appropriate resources during times of crisis and providing ongoing personal support.
• Monitor client progress and adjust care plans as needed to ensure positive, sustainable outcomes.
• Maintain accurate case records, logging significant events and tracking client progress.
• Collaborate with internal programs and external community partners to provide comprehensive care and ensure clients receive all necessary services.

Skills

Case management

Education

Bachelor's degree in social work

Job description

JOB REQUIREMENTS: Who We Are Catholic Charities has been transforming lives since 1920 by offering compassionate, high-quality social services to those in need. Throughout our history, we've continuously evolved to meet the most pressing challenges faced by our community members. We proudly serve all individuals, regardless of faith, across the ten counties of southeastern Wisconsin, ensuring that those experiencing hardship have access to life-changing support. We are honored to have been named a Top Workplace by the Milwaukee Journal Sentinel multiple times (2016-2018, 2020-2026). Join a team of professionals dedicated to measurably improving lives and helping individuals reach their full potential.

What is the Outreach & Case Management Program?

Our Outreach & Case Management Program aims to empower clients to become more self-sufficient by helping them prioritize their needs and create sustainable plans for long-term improvement. This program serves as a vital link between individuals in crisis and the services, resources, and community connections they need to thrive. Catholic Charities offers this support free of charge, ensuring that all clients receive the help they need to achieve stability. Learn more about the program's impact here.

What Will I Do as an Outreach Case Manager?

In this role, you will:

• Develop individualized care plans based on client needs assessments, identifying areas for financial, physical, and emotional support.
• Assist clients in enrolling in services like Medicare, food assistance, disability programs, and more.
• Advocate for clients by connecting them to appropriate resources during times of crisis and providing ongoing personal support.
• Monitor client progress and adjust care plans as needed to ensure positive, sustainable outcomes.
• Maintain accurate case records, logging significant events and tracking client progress.
• Collaborate with internal programs and external community partners to provide comprehensive care and ensure clients receive all necessary services.

Qualifications

• Bachelor's degree in social work or a related field (strongly preferred)
• Two years of experience in case management, family services, or social services is ideal
• Travel required
• Valid driver's...

Catholic Charities of the Archdiocese of Milwaukee is an Equal Opportunity/Affirmative Action Employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Catholic Charities of the Archdiocese of Milwaukee also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.