Outreach Case Manager

Catholic Charities of the Archdiocese of Milwaukee; West Bend (WI); On-site; USD 45,000 - 47,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

403(b) Retirement Plan with 2% match

Generous PTO and 11 paid holidays

Travel reimbursement

Casual Fridays in a business casual环境

Job summary

Catholic Charities of the Archdiocese of Milwaukee is seeking an Outreach Case Manager to help clients become more self-sufficient by creating sustainable care plans and connecting them to vital services. You will coordinate with internal programs and community partners to deliver comprehensive support.

The role requires a Bachelor's degree in social work or related field (strongly preferred), 2 years of case management experience, and travel with a valid driver's license.

Qualifications

• Bachelor's degree in social work or related field (strongly preferred).
• Two years of experience in case management, family services, or social services is ideal.
• Travel required — Valid driver's license, reliable transportation, and vehicle insurance.
• Bilingual in English and Spanish is strongly preferred.

Responsibilities

• Develop individualized care plans based on client needs assessments, identifying areas for financial, physical, and emotional support.
• Assist clients in enrolling in services like Medicare, food assistance, disability programs, and more.
• Advocate for clients by connecting them to appropriate resources during times of crisis and providing ongoing personal support.
• Monitor client progress and adjust care plans as needed to ensure positive, sustainable outcomes.
• Maintain accurate case records, logging significant events and tracking client progress.
• Collaborate with internal programs and external community partners to provide comprehensive care and ensure clients receive all necessary services.

Skills

Bilingual English/Spanish

Education

Bachelor's degree in social work or related field

Job description

$45,000 - $47,000 - Supervision to complete and obtain certification requirements * Continued Education and Accreditation * Health, Dental, Vision, FSA, and 403(b) * Employer paid Life Insurance, Short-Term Disability, and Long-Term Disability * Generous

Who We Are

Catholic Charities has been transforming lives since 1920 by offering compassionate, high-quality social services to those in need. Throughout our history, we've continuously evolved to meet the most pressing challenges faced by our community members. We proudly serve all individuals, regardless of faith, across the ten counties of southeastern Wisconsin, ensuring that those experiencing hardship have access to life-changing support.

We are honored to have been named a Top Workplace by the Milwaukee Journal Sentinel multiple times (2016-2018, 2020-2026). Join a team of professionals dedicated to measurably improving lives and helping individuals reach their full potential.

What is the Outreach & Case Management Program?

Our Outreach & Case Management Program aims to empower clients to become more self-sufficient by helping them prioritize their needs and create sustainable plans for long-term improvement. This program serves as a vital link between individuals in crisis and the services, resources, and community connections they need to thrive. Catholic Charities offers this support free of charge, ensuring that all clients receive the help they need to achieve stability.

Learn more about the program's impact here.

What Will I Do as an Outreach Case Manager?

In this role, you will:

• Develop individualized care plans based on client needs assessments, identifying areas for financial, physical, and emotional support.
• Assist clients in enrolling in services like Medicare, food assistance, disability programs, and more.
• Advocate for clients by connecting them to appropriate resources during times of crisis and providing ongoing personal support.
• Monitor client progress and adjust care plans as needed to ensure positive, sustainable outcomes.
• Maintain accurate case records, logging significant events and tracking client progress.
• Collaborate with internal programs and external community partners to provide comprehensive care and ensure clients receive all necessary services.

Qualifications

• Bachelor's degree in social work or a related field (strongly preferred)
• Two years of experience in case management, family services, or social services is ideal
• Travel required - Valid driver's license, reliable transportation, and vehicle insurance (minimum coverage: $100,000/person and $300,000/accident)
• Bilingual in English and Spanish is strongly preferred

Salary Range

$45,000 - $47,000

Why Join Us?

Catholic Charities is expanding its Outreach & Case Management Program, bringing essential services to new communities. This is a unique opportunity to build relationships and help expand services that directly improve the quality of life for individuals and families in need.

This role is ideal for someone with a passion for empowering others and developing meaningful, long-term relationships with clients. If you are driven by making a positive, measurable impact in the community, this is the perfect role for you.

Benefits

• Ongoing professional development and continued education
• Health, dental, and vision insurance
• 403(b) Retirement Plan with 2% match and 4% annual contribution
• Generous PTO and 11 paid holidays
• Travel reimbursement
• Business casual work environment with casual Fridays

What Makes This Role Special?

As an Outreach Case Manager, you will play a critical role in changing lives by building trust with clients, empowering them to overcome challenges, and fostering long-term self-sufficiency. You will have the freedom to work independently while collaborating with a supportive, mission-driven team. Read our clients' success stories here.