Outreach Associate

Fabric Health; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Part time

Job summary

Fabric Health is looking for an Outreach Associate to engage with families in laundromats across Philadelphia. This part-time role focuses on enabling access to public benefits, fostering trust, and making a positive community impact. Ideal candidates are people-oriented, empathetic, and adaptable, with a passion for helping others.

Qualifications

• Experience in outreach, customer service, or social work is crucial.
• Must be tech-friendly and comfortable with simple tools.
• Reliable transportation is required.

Responsibilities

• Connect with families in laundromats and share information about public benefits.
• Educate families on eligibility and assist with benefit applications.

Skills

Outreach

Customer Service

Empathy

Adaptability

Initiative

Bilingual in Spanish

Tools

Tech tools for tracking

Job description

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This is NOT a remote/work-from-home position! You'll be working in laundromats, engaging face-to-face with families. Weekends are required.

Outreach Associate

Location: Philadelphia

Do you love chatting with people and making a real difference? If you’re excited about helping hardworking families access the support they need, Fabric Health wants you on our Outreach team!

About Fabric Health

Founded in 2021, Fabric Health is transforming how families access healthcare and public benefits—by meeting them in laundromats! Our innovative approach has been featured in Fast Company, Forbes, and The Washington Post, highlighting how we turn waiting time into meaningful connections that help families navigate essential services.

About The Role

As an Outreach Associate, you’ll be the friendly face families trust, working in Philadelphia laundromats to start conversations, answer questions, and connect them to helpful services. This isn’t just a job; it’s a chance to build relationships and make a real impact in your community.

What You’ll Do

• Connect with Families: Strike up friendly conversations, build trust, and share helpful information about public benefits
• Educate and Assist: Explain benefit programs, screen for eligibility, and help families with the application process in a simple, clear way
  
  

Who You Are

• A People-Person: You love talking to new people and have experience in outreach, customer service, or social work
• Empathetic: You genuinely care about helping others and can connect with families from all walks of life
• Adaptable: You’re comfortable working in different laundromats and can easily adjust to new situations
• Self-Starter: You can take initiative and work independently without a lot of supervision
  
  

Must-Haves

• Comfortable with In-Person Outreach: Ready to spend your days in laundromats—no laundry required!
• Reliable Transportation: Able to travel between different locations in Philadelphia
• Tech-Friendly: Comfortable using simple tech tools for tracking and reporting
• Qualified Candidates must be currently authorized to work in the U.S. without sponsorship
  
  

Nice-to-Haves

• Bilingual in Spanish: A plus for connecting with more families
• Familiarity with Public Benefits: Helpful but not required
  
  

Schedule & Compensation

• Schedule: Friday–Monday
• Employment Type: Part Time
• Minimum Commitment: 16 hours/ 2- 8 hour shifts
• Compensation: $21-$22.50
  
  

Background checks: Candidates may be subject to background and reference checks.

Service alumni encouraged: AmeriCorps, Peace Corps, or other service alumni are welcome to apply!

If you’re ready to bring your people skills and passion for helping others to Fabric Health, apply now to become an Outreach Associate! We can’t wait to hear from you.

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