Lead Outreach and Admissions Counselor

Serrato Corporation; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Full benefits

Job summary

Insights Training Group LLC in Cincinnati seeks a dedicated supervisor to lead the Outreach and Admissions Specialists team, ensuring contract performance aligns with DOL and OA requirements. The role involves guiding operations, coordinating weekly team meetings, and performing site visits with required travel.

The successful candidate will possess strong public speaking, verbal and written communication, and the ability to work evenings and weekends while advancing partnerships with community

Qualifications

• Bachelor’s or Associate degree in a related field and 2 years supervisory experience.
• Two years supervisory experience in Job Corps or similar setting favorable.
• Strong public speaking and verbal/written communication skills.
• Ability to travel and work evenings/weekends.

Responsibilities

• Supervise Outreach and Admissions Specialists team.
• Ensure contract performance meets DOL and OA goals.
• Contribute to procedures and standards aligned with PRH and OA requirements.
• Oversee activities of OA staff and conduct weekly team calls.
• Perform site visits to NEAP centers and outlying offices; travel as needed.
• Negotiate assignments and monitor OA staff allocations to meet program goals.
• Develop and monitor community and employer partnerships to raise program awareness.

Skills

Public speaking

Verbal skills

Written skills

Conflict resolution

Computer literacy

Travel

Education

Bachelor's degree

Associate degree

Job description

Description

We have an exciting new job opportunity for you at the Cincinnati Job Corps Center!

We are currently seeking energetic, talented applicants! At Insights Training Group LLC, we see every day as a chance to create a positive impact. We lead through our values centered on inclusiveness, service, integrity, community and family.

Come join our amazing team!

We offer a competitive salary and a full comprehensive benefit package to full-time employees:

• Medical – 3 Tier Options - Health Savings Account – Live Health Online
• Dental
• Vision
• Employer Paid Life and AD&D – 1 x annual Earnings
• Employer Paid Short-term Disability
• Employer Paid Long-term Disability
• Voluntary Life Insurance
• Voluntary Accident and Critical Illness
• Employee Assistance Program
• 401K - Safe Harbor match of 100% up to 3% of pay and then 50% on the next 2% of pay
• Tuition Reimbursement
• Bereavement Leave
• Sick Time
• Vacation Time
• 12 Paid Holidays

Equal Opportunity Employer, including veterans and individuals with disabilities.

Job Summary

Responsible for the supervision of the Outreach and Admissions Specialists team. Ensures that contract performance meets or exceed US Department of Labor (DOL) and corporate OA performance goals. Ensures that contract follows DOL and corporate regulations and requirements.

Duties

• Provides support and assistance, as assigned by the OA/CTS Manager.
• Supports project management of all Outreach and Admissions (OA) functions.
• Provides input to procedures for operations in accordance with the Insights Training Group, LLC established standards and with
  Department of Labor (DOL) Office of Job Corps requirements.
• Provides oversight and support of all activities and duties of Outreach and Admissions staff on their assigned team. To include
  conducting weekly conference calls with their team.
• Conducts regular site visits to all NEAP centers as applicable. Travel required to include overnight when necessary.
• Conducts site visits to each outlying office at least quarterly. Travel required to include overnights when necessary.
• Ensures contract requirements are met or exceeded in all areas.
• Assists OA/CTS Manager with establishing monthly goals in writing to all Outreach and Admissions Specialists prior to the start of each month
• Assists OA/CTS Manager with interviewing and selecting candidates for vacancies.
• Responsible for developing plans and implementing plan for coverage of any vacancies.
• Meets their assigned placement goals each month.
• Assists OA/CTS Manager with completing contract reconciliation for Female Arrival Rates, Total Arrival Rate, Non-Level 1 ZT
  Separation Rate, 90 Day Commitment Rate and Graduation Rate.
• Develops and executes a strategic marketing campaign with the team to increase community awareness of Job Corps and to
  establish/maintain strong referral partnerships and employer partnerships that are effective in serving Job Corps programs.
• Provides input to and monitoring of goals in conjunction with the OA contract requirements.
• Acts as primary liaison with Centers.
• Negotiates assignments and monitor assignments to OA staff from Centers to ensure the contract meets OA goals and students are served as prescribed in the Policy Requirements Handbook (PRH).
• Participates/serves on state and local Workforce Investment Boards (WIBs) and other community organizations.
• Utilizes Data Center reports to analyze weaknesses, making corrective actions or adjustments as necessary.
• Assists OA/CTS Manager with conducting a self-assessment annually and provides a formal written report to the Corporate Office within ten days of it being conducted. Oversees the creation and maintenance of database systems of community and business partners, media contacts, other employment and training programs and potential volunteer supporters and ensures they are updated monthly by staff.
• Reviews and report on demographics of program inquiries and follow up schedules.
• Assists the OA/CTS Manager with identifying resources to provide staff development, provide, schedule and monitor staff training in accordance with the Job Corps Policy and Requirement Handbook (PRH) and staff training plan.
• Participates in the provision of staff training, make corrective action and evaluations recommendations.
• Provides assigned weekly productivity reports and required Job Corps reports with accuracy and timeliness.
• Follows all guidelines, policies and procedures set forth by DOL maintaining the highest level of integrity, professionalism and ethics in
  all actions.
• Complies with all Department of Labor guidelines, Office of Federal Contract Compliance Programs (OFCCP) regulations, Job Corps notices and bulletins, and Insights Training Group. LLC policies and procedures.
• Participates in PRH mandated staff training. Training requires travel to include overnight and out of state. Failure to participate may result in corrective action up to and including termination.
• Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. Above average public speaking skills and experience in same; above average verbal and written skills; above average problem solving and conflict resolution skills; computer literacy specifically Internet, Email, Microsoft Word, Excel and Outlook; ability to work evening hours and periodic weekends; ability to travel periodically. This is a salaried position and overtime, and comp time is not provided.

Experience

Two years supervisory experience in Job Corps preferred or minimum 2 years working with disadvantaged youth. Experience providing supervision in a fast-paced performance-based environment preferred. Previous experience in providing group or individual counseling on all phases of career management. Knowledge of skills necessary to establish liaisons and interact with private and public agencies.

Education

Bachelor’s degree in Human Services, Psychology, Counseling, Education, Social Science, Business, Communications, or closely related field, and 2 years related supervisory experience preferred.

Associate Degree in Human Services, Psychology, Counseling, Education, Social Science, Business, Communications, or closely related field, and 2 years related supervisory experience preferred.

Experience may include successful OA experience with other youth program

Certificates, Licenses, Registrations

Valid driver’s license and current automobile liability insurance coverage.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and walk; to reach with hands and arms and talk and listen. The employee is occasionally required to sit; to use hands to finger, handle, or feel; to taste and to smell. The employee must be able to occasionally lift and /or move up to 20 pounds. Specific vision capabilities required by this job includes close vision, distance vision and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.

This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.

The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.

We offer equal employment opportunities to all persons without discrimination on the basis of race, color, religion, age, sex (including gender identity and sexual orientation), genetic information, national origin, citizenship status, pregnancy and related medical conditions, physical or mental disability, or past, present, or future service in the Uniformed Services of the U.S., or any other legally protected status.