Outreach Assistant

Serrato Corporation; Chicopee (MA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health care insurance

Paid Holidays

Paid Time Off

401(k) retirement plan with company

Tuition Reimbursement

Employee Assistance Counseling

Job summary

Serrato Corporation seeks an organized administrative assistant to perform clerical duties, maintain documentation, and ensure accurate records for the project. You will review folders, draft reports, manage calendars, schedule meetings, and assist with data entry.

Qualifications include advanced Microsoft Office skills, strong communication, and the ability to work in a fast-paced environment. One year of secretarial experience and a high school diploma are required; an Associates in Business

Qualifications

• Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Knowledge of career development and related processes.
• High level of communication, interpersonal skills, and organizational skills.
• Extensive knowledge of standard office practices and procedures; ability to operate various office machines.
• Ability to work in fast paced, deadline-oriented environments.

Responsibilities

• Perform administrative/clerical duties, including dictation and transcription of correspondence, reports and other documents.
• Receive calls and visitors; refer them to proper personnel when needed.
• Maintain calendar of events, schedules, and take minutes of meetings.
• Coordinate meetings: time, place, attendees and topics to discuss.
• Review and audit areas for contractual compliance; prepare related reports.
• Maintain correspondence control log and prepare special reports.
• Maintain central library of documents; ensure distribution to designated staff.
• Act as liaison between staff, community contacts and customers.
• Review applicant folders for eligibility, completeness and accuracy.
• Condense and summarize major operational data; prepare performance-related reports for management.
• Maintain data processing and communications systems.
• Participate in outreach activities and engage with community groups and recruiters.
• Conduct job development activities and provide job counseling and placements.
• Perform other duties as assigned.

Skills

Microsoft Office Suite

Administrative procedures

Education

High school diploma or GED

Associates in Business

Tools

Adobe Acrobat

Job description

Primary Position Objective

Responsible for performing administrative and clerical duties, maintaining all required documentation, reports and statistics for the project, reviewing all folders and forms for accuracy and completeness, ensuring Quality Control of all Outreach and Admissions applications and other duties in compliance with government and management directives.

Brief Description Of Duties

• Perform a variety of administrative/clerical duties, including dictation and transcription of correspondence, reports and other documents.
• Receive telephone calls and visitors; tactfully refer them to the proper individual if the OA/CTS manager is not available.
• Maintain calendar of events, schedules, appointments and take minutes of meetings.
• Coordinate meeting arrangements such as time, place, attendees and matter(s) to be discussed.
• Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students. Prepare related reports.
• Maintain correspondence control log and coordinate preparation of special reports.
• Maintain central library of required documents, handbooks, directives, and center operation procedures; ensure distribution to designated staff.
• Act as liaison between the coordinator and staff, community contacts and the customer.
• Receive, log, and review all applicant folders and placement forms for eligibility, completeness, and accuracy.
• Condense, summarize and prepare major operational data for review by the manager; prepare data with regard to performance standards and contractual goals and requirements for review by the manager; develop, coordinate and operate systems required by the manager to plan and evaluate project performance.
• Maintain data processing system and communications system.
• Participate in outreach activities; maintain communications with and provide information to community groups, school counselors, military recruiters and other service agencies; recruit and screen a designated number of arrivals.
• Conduct job development activities with employers, military recruiters, job service offices and other employing organizations; gather job market information to be used in the placement of students; provide job counseling and job search and place a designated number of students during the career transition period; provide presentations and information to local employers that can assist in the placement and job development of students.
• Perform other duties as assigned.

Qualifications

• Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Knowledge of career
• High level of communication, interpersonal skills, and organizational skills.
• Extensive knowledge of standard office practices and procedures. Skill in operation of variety of office machines.
• Ability to work in fast paced deadline-oriented situation.

Experience

One-year secretarial experience required.

Education

High school diploma or general education degree (GED) required. Associates in Business Degree preferred.

Certificates/Licenses/Registration

• Valid State Driver's License

Benefits Offered

• Paid Short Term / Long Term Disability and Basic Life Insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
• Paid Holidays
• Paid Time Off
• 401(k) retirement plan with company match
• Tuition Reimbursement
• Employee Assistance Counseling Service Programs Available

Disclaimers

Serrato Corporation is an Equal Opportunity Employer

Serrato Corporation conducts background checks and drug screens.