CTS Specialist

Serrato Corporation; Little Rock (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health care insurance

Paid Holidays

Paid Time Off

401(k) retirement plan with company m

Tuition Reimbursement

Job summary

Serrato Corporation in Little Rock, AR seeks a professional to provide transitional, placement, and follow-up services to former enrollees and graduates in compliance with government directives.

The role requires serving as the main contact during transition, coordinating referrals to placement specialists, contacting employers to arrange interviews, and documenting outcomes in the automated case management system. Strong MS Office skills and excellent communication are essential.

Qualifications

• Bachelor’s or Associate degree with related experience.
• Proficiency with MS Office and basic computer skills.
• Strong communication and interpersonal abilities; counseling students.

Responsibilities

• Be the principal point of contact for graduates during transition, placement and follow-up.
• Initiate transitional support referrals to placement specialists and community agencies.
• Contact employers and one-stop centers to arrange interviews and activities.
• Maintain regular contact with former students and document in the system.
• Verify, document and report placements using the automated system and ETA-678.
• Coordinate with workforce development centers statewide.
• Produce and distribute placement and follow-up reports.
• Perform other duties as assigned.

Skills

MS Office proficiency

Strong communication

Counseling skills

Computer literacy

Education

Bachelor’s degree in human services or related

Associate’s degree with two years experience

Job description

Primary Position Objective

Responsible for providing transitional, placement, and follow up services to former enrollees and graduates in compliance with government and management directives.

Primary Position Objective

Responsible for providing transitional, placement, and follow up services to former enrollees and graduates in compliance with government and management directives.

Brief Description Of Duties

• Be the principal point of contact for graduates and former enrollees during transition, placement and follow-up as appropriate.
• Initiate transitional support referrals to off-center placement specialists and other community agencies.
• Contact employers and one-stop centers to arrange for interviews and other activities to promote initial placement.
• Make regular contact with former students during the placement and follow-up period; provide services as needed; document in the automated case management system.
• Verify, document and report placements meeting PRH requirements using the automated system and ETA-678.
• Maintain regular contact with career development specialists and career technical training instructors on center.
• Work closely with department staff to gather information and maintain open communication with workforce development centers throughout the state (in which the center is operating).
• Produce and distribute placement and follow-up reports.
• Perform other duties as assigned.

Qualifications

• Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• High level of communication, interpersonal skills, and organizational skills.
• High level of ability to motivate, inspire, and counsel students effectively.

Experience

Two years related experience. Experience may include successful Job Corps outreach and admissions experience or successful outreach and admissions experience with other youth development programs.

Education

Bachelor's degree in human services, psychology, counseling, education, social science, communications, or closely related field; or Associate's degree in human services, psychology, counseling, education, social science,communications, or closely related field, and two years related experience.

Certificates/Licenses/Registration

• Valid State Driver's License

Benefits Offered

• Paid Short Term / Long Term Disability and Basic Life Insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
• Paid Holidays
• Paid Time Off
• 401(k) retirement plan with company match
• Tuition Reimbursement
• Employee Assistance Counseling Service Programs Available

Disclaimers

• Serrato Corporation is an Equal Opportunity Employer
• Serrato Corporation conducts background checks and drug screens.