Outreach Advocate & Community Resource Navigator

Project NOW, Inc.; Colona (IL); Presencial; USD 34 000 - 43 000; Tempo integral

Resumo da oferta

Project NOW, Inc. is seeking an Outreach Worker to assist individuals in accessing services, perform intake, referrals, and follow-up, and collaborate with community partners. The role emphasizes client advocacy, resource navigation, and home visits as needed.

You will support job search/education referrals, maintain confidential records, and participate in meetings and trainings while traveling as required. A strong commitment to community services and independent work is essential.

Qualificações

• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Write routine reports and correspondence.
• Speak effectively before groups of customers or employees of the organization. Must have good verbal and written communication skills.
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Compute rate, ratio, and percent and draw and interpret bar graphs.
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Deals with problems involving several concrete variables in standardized situations.
• Must be able to work independently and have the ability to apply social work principles to real-life situations.

Responsabilidades

• Familiarize yourself with all agency programs and modes of operation with particular emphasis on program guidelines.
• Familiarize yourself with all available area resources and develop a good working relationship with other groups/agencies to better coordinate services.
• Conduct follow-up on referrals from other agencies promptly.
• Assess client needs through intake and identify and inform customers of resources available; refer, follow up customers, and provide services as indicated.
• Advocates for customers wrongfully denied services.
• Conduct home visits as needed and provide individual emphasis on family development and self-sufficiency.
• Assist customers in job search/placement or enrollment in education/training programs by making referrals and assisting with the resume or application processes as needed.
• Maintain accurate, confidential case files/records, updating as necessary.
• Attends program, agency, and outside meetings/trainings as requested.
• Be willing to travel as necessary.

Conhecimentos

Verbal and written comms

Reading & interpreting documents

Mathematical skills

Independent work

Social work principles

Customer service

Formação académica

High school diploma or GED

Family and Community Development Certification

Ferramentas

Microsoft Windows

Microsoft Office

Descrição da oferta de emprego

Project NOW, Inc. is seeking an Outreach Worker to assist individuals in accessing services, perform intake, referrals, and follow-up, and collaborate with community partners. The role emphasizes client advocacy, resource navigation, and home visits as needed.

You will support job search/education referrals, maintain confidential records, and participate in meetings and trainings while traveling as required. A strong commitment to community services and independent work is essential.