Housing Resource Navigator - Mobile Outreach & Community Impact

Family Promise of Morris County; Morristown (NJ); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Great PTO

Holiday schedule

Health insurance

Additional benefits

Job summary

Family Promise of Morris County is seeking a Housing Resource Navigator (Full Time) to provide outreach, assessment, care management, advocacy and referrals at the Our Promise Drop‑in Center, Navigating Hope Mobile Outreach Van, and in the community.

The role involves care management across Navigating Hope and Coordinated Entry Programs, reporting to the Director of Outreach & Crisis Intervention, and collaborating with a cross‑systems team to deliver positive client outcomes.

Qualifications

• BSW or MSW, LAC, LPC or Related.
• Bilingual a Plus.
• Experience Working Directly with Low‑Income or Homeless Families Preferred.
• Effective Verbal and Written Communication.
• Efficient/Timely Documentation Skills.
• Attention to Detail.
• Proficiency in Microsoft Office.

Responsibilities

• Staff the Navigating Hope Mobile Outreach Van along with county Human Services staff.
• Crisis intervention.
• Ensure continued stock of van necessities.
• Connection to resources and services for those using warming centers during Code Blue season.
• Perform clear and concise intakes, assist in client goal setting, coordinate appropriate services, and ensure access to needed resources including shelter and transportation, provide advocacy.
• Maintain confidential client records, review case notes, follow up with/track client progress, discharge/terminate clients appropriately.
• Be a positive role model, offering support and guidance in life skill development.
• Maintain professionalism.
• Provide resource navigation, through county services and systems.
• Use Single Stop technology to provide benefits eligibility screenings, application assistance, and report on the program’s benefit outcomes.
• Liaison with county service providers.
• Work collaboratively with the other program workers to ensure positive client outcomes.
• Report data collection, responsibilities include: Trip/Event Dashboard Data, HMIS Reporting, Satisfaction Survey implementation, and reporting.
• Maintain overall confidentiality standards.

Skills

Verbal communication

Written communication

Attention to detail

Multitasking

Integrity and commitment

Education

BSW or MSW, LAC, LPC or Related

Tools

Microsoft Office

Job description

Family Promise of Morris County is seeking a Housing Resource Navigator (Full Time) to provide outreach, assessment, care management, advocacy and referrals at the Our Promise Drop‑in Center, Navigating Hope Mobile Outreach Van, and in the community.

The role involves care management across Navigating Hope and Coordinated Entry Programs, reporting to the Director of Outreach & Crisis Intervention, and collaborating with a cross‑systems team to deliver positive client outcomes.