OR Scheduler

Lee Health; Mirasol at Coconut Point (FL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

Lee Health in Estero, FL is seeking an OR Scheduler to coordinate all surgical and interventional procedures across Lee Health facilities. You will verify insurance, obtain pre-certifications, and schedule cases with a focus on accuracy and exceptional patient experience.

Strong communication, computer skills, and knowledge of CPT/ICD coding are essential. Prior scheduling experience, medical terminology familiarity, and Epic proficiency are highly valued in a fast-paced team environment.

Qualifications

• High School diploma or equivalent required; college preferred.
• Previous medical scheduling experience; Epic experience preferred.
• Excellent communication and customer relations skills.
• Knowledge of CPT/ICD coding and medical terminology.

Responsibilities

• Schedule surgical, endoscopic, endovascular and other procedures for Lee Health facilities.
• Verify insurance and obtain pre-certification/authorization as needed.
• Communicate clearly with physicians, staff and patients to ensure efficient use of time.
• Maintain accurate scheduling and coding in Op Time; support revenue integrity.

Skills

Communication skills

Multitasking

Customer service

Computer skills

Medical terminology

Bilingual (preferred)

Education

High School or equivalent

Post high school training / college preferred

Tools

Epic

Job description

Location:Bonita Health Center -3501 Health Center BlvdSuite 1119Estero FL 34135

Department: LPG Urology

Work Type: Full Time

Shift: Shift 1/8:00:00AM to 4:30:00PM

Minimum to Midpoint Pay Rate:$20.50 - $24.09 / hour

Summary

The OR Scheduler position is the first point of contact with Lee Health for physician offices to Schedule any Surgical, Endoscopic, Endovascular Lab or other Interventional Radiology procedures; therefore, it requires excellent verbal and customer service skills. Excellent computer skills and knowledge of medical terminology is also a requirement. Staff must have the ability to multitask by answering phones, collecting and verifying information, understanding and scheduling any Surgical or Endoscopic procedure(s) in Op Time from all Specialties for all Lee Health Surgical facilities. This position requires the ability to work in a fast paced sometimes stressful environment; must be organized and have the ability to prioritize, be extremely detail oriented to assure accuracy and remain flexible to provide exceptional customer experience. This job requires a person to be able to work independently and yet be a team player that supports efficient use of the available Surgery and Physician time and resources during prime time hours. Effective planning is essential to optimize the surgical experience for the patient, surgeon and staff. This position must be able to implement and follow standard processes that support clear and accurate communication to patients, families, physician and department staff to meet identified needs as this will improve quality, safety and productivity while decreasing the opportunity for adverse events. This position is not only responsible for effective scheduling, but also for coding, verifying insurance and/or obtaining necessary pre-certification/authorization for procedures. Thus, knowledge of basic insurance guidelines and authorization limitations is also part of this job.

Requirements

Education:High School or equivalent required. Post high school training or college preferred.

Experience:Previous medical or surgical scheduling experience. Epic experience is preferred. Has the ability to demonstrate multitasking competencies.

Certification:N/A

License:N/A

Other:Excellent communication, interpersonal, and customer relations skills required. Medical terminology, mathematics, grammar and spelling skills required. Excellent computer skills required. Has the ability to problem solve and demonstrate critical thinking skills. Understanding of CPT and ICD coding is necessary. Ability to read, write, understand the English language required. Bilingual Preferred but not required.

US:FL:Estero