Outpatient Scheduler Lead: Patient Access & Finance

Kingman Regional Medical Center; Kingman (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Kingman Regional Medical Center is seeking an Outpatient Scheduling Representative to manage financial clearance, verify insurance, and pre-register patients for procedures and visits. The role emphasizes accurate data entry, effective communication, and adherence to department policies to support timely scheduling.

The candidate will use EMR and AIDET tools, interact with patients and staff, and strive for high accuracy while facilitating smooth workflow within Outpatient Scheduling.

Qualifications

• Candidate must communicate effectively with patients and staff.
• Strong attention to detail and accuracy in pre-registration and scheduling.
• Experience with insurance verification and financial clearance is preferred.
• Knowledge of medical terminology and coding guidelines is helpful.

Responsibilities

• Develops positive interactions with patients, staff, and visitors per policy.
• Verifies insurance information and ensures notifications/authorizations are complete.
• Pre-registers patients accurately and meets 98% accuracy.
• Validates orders and ensures appropriate diagnosis codes for procedures.
• Schedules procedures/visits in the correct department or location.
• Uses EMR and tools (AIDET) to support scheduling.

Skills

Communication

Attention to detail

Customer service

Insurance verification

Scheduling coordination

Education

High school diploma or GED; 2-5 years healthcare experience in lieu of education

Tools

Electronic Medical Records (EMR)

AIDET

Job description

Kingman Regional Medical Center is seeking an Outpatient Scheduling Representative to manage financial clearance, verify insurance, and pre-register patients for procedures and visits. The role emphasizes accurate data entry, effective communication, and adherence to department policies to support timely scheduling.

The candidate will use EMR and AIDET tools, interact with patients and staff, and strive for high accuracy while facilitating smooth workflow within Outpatient Scheduling.