Outpatient PT Clinic Receptionist & Scheduling Pro

Anderson Orthopaedic Clinic; Reston (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Anderson Orthopaedic Clinic Physical Therapy in Reston, VA is seeking a full-time Medical Receptionist to support our outpatient clinic. You will welcome patients, answer calls, schedule appointments, and help maintain patient records with confidentiality.

The ideal candidate has strong customer service and telephone skills, proficiency in Microsoft Office, and 1–2 years of Physical Therapy office experience is a plus. This role requires a background check upon acceptance.

Qualifications

• 1-2 years of Physical Therapy Office experience is a plus.
• Proficient in Microsoft Office.
• Excellent customer service and telephone skills.

Responsibilities

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Maintains operations by following policies and procedures; reporting needed changes.
• Schedules the patient for therapy and helps find alternative locations when needed.
• Answers questions and provides treatment information by filing and retrieving records.
• Protects patient rights by maintaining confidentiality of personal and financial information.
• Optimizes patient satisfaction and clinic efficiency by scheduling appointments.
• Other duties as assigned.

Skills

Microsoft Office

Customer service

Telephone skills

Job description

Anderson Orthopaedic Clinic Physical Therapy in Reston, VA is seeking a full-time Medical Receptionist to support our outpatient clinic. You will welcome patients, answer calls, schedule appointments, and help maintain patient records with confidentiality.

The ideal candidate has strong customer service and telephone skills, proficiency in Microsoft Office, and 1–2 years of Physical Therapy office experience is a plus. This role requires a background check upon acceptance.