Medical Receptionist at Anderson Orthopaedic Clinic

Anderson Orthopaedic Clinic; Reston (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Anderson Orthopaedic Clinic Physical Therapy in Reston, VA is seeking a full-time Medical Receptionist to support our outpatient clinic. You will welcome patients, answer calls, schedule appointments, and help maintain patient records with confidentiality.

The ideal candidate has strong customer service and telephone skills, proficiency in Microsoft Office, and 1–2 years of Physical Therapy office experience is a plus. This role requires a background check upon acceptance.

Qualifications

• 1-2 years of Physical Therapy Office experience is a plus.
• Proficient in Microsoft Office.
• Excellent customer service and telephone skills.

Responsibilities

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Maintains operations by following policies and procedures; reporting needed changes.
• Schedules the patient for therapy and helps find alternative locations when needed.
• Answers questions and provides treatment information by filing and retrieving records.
• Protects patient rights by maintaining confidentiality of personal and financial information.
• Optimizes patient satisfaction and clinic efficiency by scheduling appointments.
• Other duties as assigned.

Skills

Microsoft Office

Customer service

Telephone skills

Job description

Anderson Orthopaedic Clinic Physical Therapy in Reston, VA is seeking a Full-Time Medical Receptionist to serve in our outpatient clinic.

Job Duties:

• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the clinic area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Protects patients' rights by maintaining the confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
• Schedule the patient for therapy. If the patient is unable to attend therapy at our clinic (inbound referrals), help find a location that is acceptable to the patient and get the appointment scheduled (outbound referrals).
• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Other duties as assigned.
• 1-2 years of Physical Therapy Office experience a plus
• Proficient in Microsoft Office
• Excellent Customer Service and Telephone skills

Physicians Rehab Solution provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position requires a background check upon acceptance.