Position Summary
Under the supervision of the Outpatient Pharmacy Administrative Director and/or Pharmacy Manager, the Pharmacy Technician is responsible for compounding and dispensing prescribed pharmaceuticals, checking medications before dispensing, supervising staff, ensuring compliance with regulatory standards, and providing patient counseling and drug education.
Responsibilities
- Prepare or supervise the preparation of medication.
- Verify all patient information before filling a prescription.
- Compound prescribed medications, package and label.
- Perform quality checks on prescriptions for correct dosage, drug interactions, etc.
- Provide consultation to customers upon filling a prescription.
- Dispense medical and surgical products as prescribed.
- Record prescriptions dispensed, including poisons, narcotics and other restricted drugs.
- Perform order entry of prescriptions into the pharmacy management systems (QS1, etc.).
- Supervise pharmacy staff including customer service representatives and pharmacy technicians in accordance with federal, state and other applicable laws and regulations.
- Provide training, orientation, re‑assign staff as needed.
- Coach, identify training gaps, assign progressively challenging tasks, and assist in career development.
- Contact physicians and benefits providers as necessary to process a prescription.
- Complete third‑party insurance forms and other paperwork.
- Provide a professional and confidential environment for customers at all times.
- Comply with accreditation, legal, regulatory and safety requirements, including DEMPOS.
- Provide drug education and counseling to patients.
- Provide in‑service education to pharmacy staff, students, nurses, physicians and other healthcare practitioners.
- Attend and participate in department staff development conferences or other activities related to staff development.
- Develop competencies and maintain professional and specialized competency through continued education.
- Meet hospital‑wide standards in performance and conduct, patient rights, infection control, and safety procedures.
- Perform other related tasks as needed.
Qualifications
Education
- Bachelor’s Degree in Pharmacy from an accredited college of pharmacy.
- Advanced degree (e.g., PharmD, M.S., or MBA) preferred.
Certificates, Licenses, Registrations
- Licensure to practice pharmacy in the state of Massachusetts by hire date.
Experience
- At least 2–3 years of related experience; QS1 experience preferred.
Knowledge and Skills
- Comprehensive understanding of procedures, systems and equipment used in pharmacy operations.
- High level of analytical ability, organizational and personal management skill.
- Experience working with and revising/implementing information systems.
- Excellent interpersonal and telephone communication skills.
- Professional conduct and demeanor.
- Proficiency with standard software (MS Word, Excel, web browser, etc.).
Compensation
$43.03–$62.50 per hour, depending on qualifications. Includes medical, dental, vision, pharmacy, discretionary annual bonuses, merit increases, FSA, 403(b) savings match, paid time off and career advancement opportunities.
Equal Opportunity Employer
Boston Medical Center is an equal employment opportunities employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non‑job‑related characteristic.