Outpatient Patient Services Specialist - Day Shift

BJC HealthCare; Columbia (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision, lifeinsurance

401(k) with company match

Tuition assistance

Paid time off

Disability insurance

Job summary

BJC Medical Group in Columbia, Illinois, is seeking a full-time Patient Services Representative to serve as the first contact in front office, managing check-ins and appointment scheduling in an outpatient setting.

This role emphasizes accurate data entry, patient education on billing, and coordinating with the Central Billing Office; standard schedule is 40 hours weekly on days with no calls, weekends, or holidays.

Qualifications

• High school diploma or GED required.
• 2–5 years of front office or patient services experience.
• Experience handling calls, scheduling, and basic billing tasks.

Responsibilities

• Handles calls from patients and staff and triages as needed.
• Performs front desk/reception duties with professionalism.
• Verifies insurance information and educates patients on regulations; collects payments.
• Enters service charges and physician/clinic charges into the system.
• Coordinates with Central Billing Office to ensure charges are captured.

Skills

Telephone etiquette

Reception duties

Data entry

Patient services

Education

High School Diploma or GED

Job description

BJC Medical Group in Columbia, Illinois, is seeking a full-time Patient Services Representative to serve as the first contact in front office, managing check-ins and appointment scheduling in an outpatient setting.

This role emphasizes accurate data entry, patient education on billing, and coordinating with the Central Billing Office; standard schedule is 40 hours weekly on days with no calls, weekends, or holidays.