Outpatient Patient Access & Service Specialist

CO_01 Benefis Hospitals, Inc.; Helena (MT); On-site; USD 25,000 - 29,000; Full time

Job summary

Benefis Health System in Montana is seeking a friendly and organized team member to perform customer service functions in the medical office setting.

You will handle pressure to meet deadlines, assist patients with billing and scheduling duties, and ensure compliance with licensure and Benefis policies. Starting wage is $18.64/hour, non-exempt, with wage based on applicable experience.

Qualifications

• High School Diploma or GED.
• 2 years medical office experience preferred.
• Health insurance and patient billing experience preferred.
• Completion of medical terminology course required within 30 days of hire/transfer.
• Completion of Clarivate Patient Access II Education Packet within 3 months of hire/transfer.

Responsibilities

• Performs customer service functions in the medical office setting.
• Demonstrates ability to handle pressure to meet deadlines and be accurate.
• Demonstrates ability to deal with a variety of people and handle conflict.
• Follows and adheres to Benefis Health System policies and procedures.

Skills

Customer service

Pressure handling

Communication

Education

High School Diploma or GED

2 years medical office experience

Health insurance and patient billing experience

Medical terminology course

Clarivate Patient Access II Education Packet

Job description

Benefis Health System in Montana is seeking a friendly and organized team member to perform customer service functions in the medical office setting.

You will handle pressure to meet deadlines, assist patients with billing and scheduling duties, and ensure compliance with licensure and Benefis policies. Starting wage is $18.64/hour, non-exempt, with wage based on applicable experience.