Outpatient Patient Service Representative, Helena Specialty Center - Support Services (Full Time)

CO_01 Benefis Hospitals, Inc.; Helena (MT); On-site; USD 21,000 - 30,000; Full time

Job summary

Benefis Hospitals, Inc. is seeking a customer service professional for a medical office setting in Montana. You will handle front-desk and patient interactions, ensuring accuracy and timeliness while complying with licensing and Benefis policies.

The role offers growth opportunities within Montana’s premier health system; starting wage is $18.64/hour with pay based on experience and non-exempt status.

Qualifications

• Must have a high school diploma or equivalent.
• Experience in a medical office is preferred (2 years).
• Completion of a medical terminology course within 30 days of hire.
• Complete Clarivate Patient Access II Education Packet within 3 months.

Responsibilities

• Performs customer service functions in the medical office setting.
• Deals with pressure to meet deadlines and handling changing situations.
• Handles a variety of people, stress, and conflicts.
• Follows and adheres to licensing board requirements and Benefis policies.

Education

High School Graduate or Equivalent

Two years medical office experience

Medical terminology course

Clarivate Patient Access II Education Packet

Job description

Benefis is one of Montana’s largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!

Performs customer service functions in the medical office setting. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health system organization policies and procedures.

Education/License/Experience Requirements

• High School Graduate or Equivalent Minimum of two (2) years medical office experience preferred.
• Previous experience with health insurance and patient billing preferred.
• Completion of medical terminology course required within 30 days of hire/transfer.
• Completion of Clarivate Patient Access II Education Packet within 3 months of hire/transfer.

Exemption Wage Non-Exempt Starting Wage $18.64/hourly Actual offered wage is based on applicable experience

The professional team members at Benefis bring their passion and skills to work every day, providing exceptional care for each patient. Joining the Benefis community gives you the chance to build a rewarding career as part of Montana’s premier health system. This is your opportunity to be part of an exceptional health system in a state that is well known for its beautiful four seasons and outdoor lifestyle. While enjoying the last best place, you’ll have the added benefit of having access to Benefis Health System, one of the state’s most modern and progressive healthcare facilities with 500+ beds and over 308 employed medical staff members representing more than 40 specialties. Our state-of-the-art facilities and cutting-edge technologies make Benefis an exceptional working environment.