Outpatient Care Concierge

Benefis Health System; Helena (MT); On-site; USD 21,000 - 30,000; Full time

Job summary

Benefis Health System in Montana is a healthcare leader seeking a customer service focused team member to support front desk and medical office operations in a busy outpatient setting.

The role requires the ability to work under pressure, meet deadlines, and maintain accuracy while handling a diverse patient mix; familiarity with health insurance and billing is preferred. Starting wage is $18.64 per hour, non-exempt, with required trainings completed within specified timeframes.

Qualifications

• High School Graduate or Equivalent.
• Minimum of two years medical office experience preferred.
• Previous experience with health insurance and patient billing preferred.
• Completion of medical terminology course required within 30 days of hire/transfer.
• Completion of Clarivate Patient Access II Education Packet within 3 months of hire/transfer.

Responsibilities

• Performs customer service functions in the medical office setting.
• Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations.
• Will perform all job duties or job tasks as assigned.
• Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency.
• Must comply with all Benefis Health system organization policies and procedures.

Skills

Customer service

Medical office experience

Attention to detail

Education

High School degree or equivalent

Job description

Benefis Health System in Montana is a healthcare leader seeking a customer service focused team member to support front desk and medical office operations in a busy outpatient setting.

The role requires the ability to work under pressure, meet deadlines, and maintain accuracy while handling a diverse patient mix; familiarity with health insurance and billing is preferred. Starting wage is $18.64 per hour, non-exempt, with required trainings completed within specified timeframes.