Outpatient Front Desk & Patient Services Specialist

SSM Health; Wallingford (CT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Mentorship and orientation programs

Generous PTO

Comprehensive medical/dental/vision

Company-matching 401(k) and life/dis.

Job summary

SSM Health is seeking a Patient Service Specialist in Wallingford, CT. This full-time role operates Monday–Friday, 7:00 am–3:00 pm at 850 North Main St Ext., with a pay range of $18.00–$20.00 per hour. You will greet patients, register them, schedule visits, and handle insurance authorizations and payments.

This front-desk position emphasizes exceptional patient experiences from check-in through checkout. Responsibilities include greeting patients, scheduling, coordinating with insurance and

Qualifications

• High School Diploma or GED required.
• 1 Year Front Desk experience preferred.
• Insurance Verification Experience preferred.

Responsibilities

• Greet and register patients and inform them about visit details and next appointment.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurers, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Education

High School Diploma or GED

Job description

SSM Health is seeking a Patient Service Specialist in Wallingford, CT. This full-time role operates Monday–Friday, 7:00 am–3:00 pm at 850 North Main St Ext., with a pay range of $18.00–$20.00 per hour. You will greet patients, register them, schedule visits, and handle insurance authorizations and payments.

This front-desk position emphasizes exceptional patient experiences from check-in through checkout. Responsibilities include greeting patients, scheduling, coordinating with insurance and