Front Desk Patient Service Specialist

Dignity Health; Wallingford (CT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Start Strong mentorship and onboarding

Generous PTO

Medical/RX, vision, dental coverage

401(k) retirement plans, life and dis/

Disability protection

Job summary

Dignity Health in Wallingford, CT is seeking a Patient Service Specialist to greet patients, register them, and guide them through visits, including scheduling and check-out processes.

This full-time role offers a Monday–Friday schedule from 7am to 3pm, with compensation of $18.00–$20.00 per hour. You will collect co-pays, verify insurance, schedule appointments, and coordinate with insurance and providers to ensure a smooth patient experience.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Insurance verification experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Education

High School Diploma or GED

Job description

Dignity Health in Wallingford, CT is seeking a Patient Service Specialist to greet patients, register them, and guide them through visits, including scheduling and check-out processes.

This full-time role offers a Monday–Friday schedule from 7am to 3pm, with compensation of $18.00–$20.00 per hour. You will collect co-pays, verify insurance, schedule appointments, and coordinate with insurance and providers to ensure a smooth patient experience.