Outpatient Front Desk Coordinator | Patient Access

Whittier Health; Westborough (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Continuing education credits

Dental insurance

Disability insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Tuition reimbursement

Vision insurance

Job summary

Whittier Rehabilitation Hospital in Westborough, MA, seeks a Front Desk Coordinator for its Outpatient Department. This full-time, in-person role greets patients, handles inquiries, verifies information and coordinates outpatient schedules for PT, OT, and SLP services.

The ideal candidate is friendly, dependable, and able to work well in a team while maintaining accurate records and a welcoming environment.

Qualifications

• Customer service experience is required.
• Knowledge of office equipment.
• Strong communication and organizational skills.

Responsibilities

• Be the primary point of contact for PT/OT/SLP outpatients and coordinate their schedules.
• Greet visitors and callers with a pleasant, assertive and professional demeanor.
• Maintain accurate patient records and support administrative tasks.
• Support a smooth, efficient clinic workflow with attention to detail and time management.

Skills

Customer service

Tools

Office equipment

Job description

Whittier Rehabilitation Hospital in Westborough, MA, seeks a Front Desk Coordinator for its Outpatient Department. This full-time, in-person role greets patients, handles inquiries, verifies information and coordinates outpatient schedules for PT, OT, and SLP services.

The ideal candidate is friendly, dependable, and able to work well in a team while maintaining accurate records and a welcoming environment.