Outpatient Center Operations & Billing Leader

Northwestern Community Services Board; Front Royal (VA); On-site; USD 36,881 - 42,323; Full time

Benefits offered by this job

Virginia Retirement System

Job summary

Northwestern Community Services Board is seeking an experienced administrative professional to oversee day-to-day operations at the outpatient center and provide clerical support to clinical staff.

The role includes supervising clerical staff, managing accounts receivable, and ensuring timely billing for Medicaid/Medicare services, while coordinating with the Reimbursement Manager on reimbursement and billing policies.

Qualifications

• Combination of education, training, and experience indicating ability to perform essential duties.
• Must have people and problem-solving skills to assist and support clients.

Responsibilities

• Provides training and supervision to clerical staff and conducts performance appraisals.
• Serves as on-site administrative resource for clinical staff and provides staff orientation.
• Oversees accounts receivable, posting charges and receipts from billing logs.
• Keeps abreast of reimbursement and managed care procedures and informs staff.
• Monitors service activity, appointment schedules, and accounts receivable in Credible for timely billing.
• Maintains check log for mail receipts and posts payments timely.
• Ensures monthly billing for insurance, Medicaid, Medicare; follows up on denied/ unpaid claims.
• Maintains petty cash and funds; reviews program accounts monthly for accuracy.
• Requisitions office supplies and maintains site inventory.
• Reviews accounts payable documents for accuracy and timely submission.
• Processes leave and timesheets monthly; coordinates with payroll.
• Oversees management information system data submission.
• Ensures forms for outside contracts are completed and billing is timely.
• Maintains filing systems and scanning of medical records per policy.
• Performs financial interviews and updates contracts for active clients yearly.
• Makes daily bank deposits and attends training/meetings.
• Monitors site security, alarms, and safety inspections; manages keys and inventory.
• Oversees office equipment/telephone system; assists staff with basic IT when needed.
• Coordinates medical staff schedules to meet needs.
• Oversees space utilization and facility/vehicle maintenance for safety.
• Prepares reports for staff, management, and DBHDS; communicates service activity.
• Willing to cross-train and fill in at other clinics as needed.
• Performs other duties as assigned.

Skills

People skills

Problem solving

Customer service

Job description

Northwestern Community Services Board is seeking an experienced administrative professional to oversee day-to-day operations at the outpatient center and provide clerical support to clinical staff.

The role includes supervising clerical staff, managing accounts receivable, and ensuring timely billing for Medicaid/Medicare services, while coordinating with the Reimbursement Manager on reimbursement and billing policies.