Client Services & Medical Office Admin Specialist

Northwestern Community Services Board; Winchester (VA); On-site; USD 30,003 - 33,265; Full time

Benefits offered by this job

Virginia Retirement System

Job summary

Northwestern Community Services Board is seeking an Administrative Support Specialist to greet clients, manage check-ins, process payments, and coordinate appointments at the agency’s behavioral health clinic.

The role requires at least one year of office assistance experience (medical office preferred) and a valid driver's license. The position offers a full-time schedule with benefits including Virginia Retirement System participation.

Qualifications

• At least one year of office assistance experience; medical office preferred.

Responsibilities

• Greets clients, checks in/out, collects copay and self-pay fees, and schedules follow-up clinical appointments.
• Verifies insurance coverage and benefits; assesses fees and assists with billing inquiries.
• Maintains client data in Electronic Health Records and Credible; updates demographics and reports.
• Performs daily reminder calls for appointments; manages wait lists to optimize clinical schedules.
• Receives and sorts mail; distributes interoffice mail; covers other clinic locations as needed.

Skills

Office assistance

Medical office experience

Driver's license

Job description

Northwestern Community Services Board is seeking an Administrative Support Specialist to greet clients, manage check-ins, process payments, and coordinate appointments at the agency’s behavioral health clinic.

The role requires at least one year of office assistance experience (medical office preferred) and a valid driver's license. The position offers a full-time schedule with benefits including Virginia Retirement System participation.