Outpatient Care & Scheduling Coordinator

Kootenai Health; Coeur d'Alene (ID); Hybrid; USD 34,000 - 46,000; Full time

Benefits offered by this job

Tuition assistance after 90 days

Retirement plans with employer match

Night/weekend/PRN shift differentials

Employee wellness program

Job summary

Kootenai Health is seeking a Scheduling/Administrative Coordinator to manage scheduling for patients and procedures across outpatient settings. The role emphasizes accurate data entry, HIPAA-compliant communication, and coordination of referrals and authorizations.

Strong customer service and familiarity with scheduling systems are essential. The position supports the scheduling center, works with various departments to ensure smooth patient flow, and requires reliability and attention to

Qualifications

• Customer-focused scheduling and coordination in a healthcare setting.
• Knowledge of HIPAA and patient confidentiality.
• Experience with scheduling patient appointments and procedures.

Responsibilities

• Coordinates scheduling of patients and procedures, referrals, and authorizations.
• Maintains patient demographics and insurance information in scheduling systems.
• Handles insurance policy basics, copays, and referrals.
• Generates reports and assists with invoices and expense reports as needed.

Skills

Customer service

HIPAA knowledge

Communication

Scheduling experience

Education

High school diploma or equivalent

Experience in healthcare setting preferred

Tools

Electronic health records (EHR) systems

Scheduling software

Job description

Kootenai Health is seeking a Scheduling/Administrative Coordinator to manage scheduling for patients and procedures across outpatient settings. The role emphasizes accurate data entry, HIPAA-compliant communication, and coordination of referrals and authorizations.

Strong customer service and familiarity with scheduling systems are essential. The position supports the scheduling center, works with various departments to ensure smooth patient flow, and requires reliability and attention to