Outpatient Care Coordinator & Scheduling Specialist

Masonicare; Wallingford (CT); On-site; USD 42,000 - 56,000; Full time

Job summary

Masonicare Health Center - Wallingford is seeking an Outpatient Office Coordinator to manage day-to-day operations of the Audiology and Outpatient program. You will handle scheduling, registration, insurance billing, and pre-authorization processes to keep clinics running smoothly.

Ideal candidates have 1–2 years of office/medical experience, strong organizational skills, and the ability to maintain HIPAA compliance while coordinating with residents, patients, physicians, and other departments.

Qualifications

• Proficiency in Microsoft Office and basic computer skills preferred.
• Strong verbal and written communication abilities.
• Ability to prioritize and manage multiple tasks effectively.

Responsibilities

• Performs initial request for outpatient services intake including pre-registration and scheduling.
• Verifies insurance information with patients and payment options.
• Obtains pre-authorization with third party payors as needed.
• Prepares paperwork and obtains medical records for appointments.
• Schedules and coordinates patient appointments for residents and outpatients.
• Maintains patient files and HIPAA compliance at all times.
• Registers residents/patients on arrival and coordinates flow of patients.
• Communicates with residents/patients recognizing their needs and conditions.
• Engages in ongoing professional development through education programs.
• Maintains knowledge of Medicare regulations related to Outpatient Services.
• Communicates with other departments and physician offices to maintain relationships.
• Performs other duties as required.

Skills

Microsoft Office

Communication Skills

Multitasking

Education

High School Graduate

Tools

Excel

Job description

Masonicare Health Center - Wallingford is seeking an Outpatient Office Coordinator to manage day-to-day operations of the Audiology and Outpatient program. You will handle scheduling, registration, insurance billing, and pre-authorization processes to keep clinics running smoothly.

Ideal candidates have 1–2 years of office/medical experience, strong organizational skills, and the ability to maintain HIPAA compliance while coordinating with residents, patients, physicians, and other departments.