Outpatient Behavioral Health Admissions Specialist

Aiken Regional Medical Centers; Portland (OR); On-site; USD 42,000 - 56,000; Full time

Job summary

Cedar Hills Hospital in Portland, OR is seeking an Admissions Coordinator for outpatient behavioral health. You will manage patient admissions, coordinate with clinical staff, and ensure compliance with health regulations while delivering outstanding customer service to patients.

The role requires a strong administrative skill set, excellent communication, and a thorough understanding of healthcare operations to create a smooth intake experience for behavioral health services.

Qualifications

• Bachelor’s degree or higher in Social Services or related field; QMHA preferred.
• Two years’ experience in a Mental Health related field.
• Data collection and report writing skills required.
• Proficient in MS Office including Outlook, Word, Excel and PowerPoint.
• May be asked to work occasional overtime and flexible hours.
• AHA BLS CPR required within 30 days of hire.
• Handle with Care de-escalation training required within 30 days of hire.

Responsibilities

• Serve as the primary point of contact for patient admissions via phone, email, and in-person inquiries, providing clear information about services and procedures.
• Collect and verify patient information in accordance with privacy regulations.
• Coordinate with clinical teams to facilitate timely admissions, ensuring all necessary documentation is complete and compliant with health regulation policies.
• Manage patient scheduling, appointment confirmations, and follow-up communications using patient management software.
• Assist in verifying insurance coverage and explaining benefits to patients while supporting insurance authorization processes.
• Maintain organized records of patient intake forms, documentation, and correspondence.
• Provide exceptional customer service by addressing patient questions or concerns promptly and professionally.

Skills

Data collection

Report writing

BLS CPR

De-escalation training

Education

Bachelor’s degree or higher in Social Services or related field

Tools

Outlook

Word

Excel

PowerPoint

Job description

Cedar Hills Hospital in Portland, OR is seeking an Admissions Coordinator for outpatient behavioral health. You will manage patient admissions, coordinate with clinical staff, and ensure compliance with health regulations while delivering outstanding customer service to patients.

The role requires a strong administrative skill set, excellent communication, and a thorough understanding of healthcare operations to create a smooth intake experience for behavioral health services.