Outpatient Admissions Specialist II

Hoag Health System; Newport Beach (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Hoag Memorial Hospital Presbyterian in Orange County, CA is seeking a Representative II to assist patients and clinical teams with registration, scheduling, insurance verification, and patient payments. The role supports a smooth patient experience and uses systems like EPIC, Passport, Chartmaxx, and Affinity.

The ideal candidate has a high school diploma, strong clerical skills, familiarity with medical terminology, and basic computer skills.

Qualifications

• High school diploma or equivalent required.
• Minimum one year clerical experience and basic telephone skills required.
• Experience in medical front office preferred.
• Basic knowledge of Microsoft Office Suite including Word and Excel required.

Responsibilities

• Register and schedule patients, verify insurance, and collect payments.
• Enhance the patient experience and communicate with internal departments.
• Assist leadership with special projects and mentor new staff.

Skills

Customer service

Medical terminology

Data entry

Microsoft Office

Education

High School diploma or equivalent

Tools

EPIC

Passport

Chartmaxx

Affinity

Job description

Hoag Memorial Hospital Presbyterian in Orange County, CA is seeking a Representative II to assist patients and clinical teams with registration, scheduling, insurance verification, and patient payments. The role supports a smooth patient experience and uses systems like EPIC, Passport, Chartmaxx, and Affinity.

The ideal candidate has a high school diploma, strong clerical skills, familiarity with medical terminology, and basic computer skills.