Patient Access Specialist II (Hospital Admitting)

Astrana Health; Tustin (CA); On-site; USD 29,000 - 34,000; Full time

Job summary

Foothill Regional Medical Center in Tustin, CA is seeking a Patient Access Rep II to arrange admissions for inpatients and outpatients, verify information, collect payments, and explain hospital policies. You will prepare financial folders and ensure accurate data entry into the system.

The role requires excellent English communication, multitasking ability, and customer service skills, with on-site work weekly at 14662 Newport Ave. Equal employment opportunity employer.

Qualifications

• Two years admitting office and/or PBX operator experience.
• High School Diploma or GED.
• Basic understanding of Medical Terminology.
• Excellent written and verbal communication skills in English.
• Strong time management skills.

Responsibilities

• Registers all patients according to department procedures. Completes all necessary admission (including consent) forms accurately and thoroughly. Prior to entering patient information into Optimum verifies the medical record status using Master Patient Index function. Ensures that the patient’s name, chief complaint and other information are entered accurately. Prepares the patients financial folder and distributes copies to appropriate departments.
• Explains hospital polices regarding payment of service, collects payments and issues receipts. Requests identification cards, and insurance cards during the admission process, obtains copies of all cards (front and back). Verifies insurance coverage and eligibility. Ensures that each patient receives an identification bracelet upon admission.
• Provides a safe environment for patients, visitors and others. Maintains confidentiality of patients, families, employees, and visitors

Skills

Admitting/pBX experience

Customer service

English communication

Time management

Multitasking

Computer literacy

Medical terminology

Education

High School Diploma or GED

Tools

Optimum

Master Patient Index

Job description

Foothill Regional Medical Center in Tustin, CA is seeking a Patient Access Rep II to arrange admissions for inpatients and outpatients, verify information, collect payments, and explain hospital policies. You will prepare financial folders and ensure accurate data entry into the system.

The role requires excellent English communication, multitasking ability, and customer service skills, with on-site work weekly at 14662 Newport Ave. Equal employment opportunity employer.