Outpatient Admissions Specialist — Career Growth

Volunteers-of-Americ; Cheyenne (WY); Sur place; USD 34 000 - 43 000; Plein temps

Résumé du poste

Volunteers of America Northern Rockies is seeking an Admissions Specialist - Outpatient to support outpatient clinics, schedule admissions, and serve as first contact for clients.

This non-exempt role requires a high school diploma, at least two years in customer or human services, and proficiency with Microsoft Office and databases. You will enter data into the EHR and collaborate with Treatment Team.

Qualifications

• High school diploma or equivalent required.
• Minimum two years experience in customer service or related field.
• Proficient with Microsoft Suite and databases.

Responsabilités

• Schedule and manage the admissions process for outpatient clinics.
• Communicate patient information with the Treatment Team.
• Complete multi-disciplinary reports (MDR).
• Enter patient information into the EHR.
• Collaborate with billing to set benefit assignments.
• Assist with addiction severity index (ASI) or other pre-admissions assessments.
• Answer telephone and greet visitors.
• Backup coverage for Support Staff.

Connaissances

Customer service

Communication

Empathy

Organization

Crisis management

Interpersonal skills

Attention to detail

Formation

High school diploma or equivalent

Outils

Microsoft Suite

Databases

Description du poste

Volunteers of America Northern Rockies is seeking an Admissions Specialist - Outpatient to support outpatient clinics, schedule admissions, and serve as first contact for clients.

This non-exempt role requires a high school diploma, at least two years in customer or human services, and proficiency with Microsoft Office and databases. You will enter data into the EHR and collaborate with Treatment Team.