Outpatient Admissions Specialist: Care and Career Growth

Volunteers of America; Cheyenne (WY); On-site; USD 32,000 - 42,000; Full time

Job summary

Volunteers of America Northern Rockies in Cheyenne, WY is seeking an Admissions Specialist - Outpatient to provide essential administrative support to patients and staff. You will be the first contact for new clients and ensure smooth admission processes across outpatient clinics.

Responsibilities include coordinating with treatment teams, completing MDRs, entering data into the EHR, and aiding the billing process to finalize benefits.

Qualifications

• High school diploma or equivalent required.
• Minimum two years of customer service or related experience.
• Proficient with computer software including Microsoft Office and databases.

Responsibilities

• Schedule admissions for outpatient clinics.
• Coordinate with Treatment Team to share patient information.
• Prepare multi-disciplinary reports (MDR).
• Verify patient documents and input data into EHR.
• Collaborate with Billing to set benefit assignments.
• Assist with ASI and pre-admissions assessments.
• Answer phones and greet visitors.
• Provide backup support for staff.

Skills

Customer service

Communication

Empathy

Education

HS diploma or equivalent

Tools

Microsoft Office

Databases

Job description

Volunteers of America Northern Rockies in Cheyenne, WY is seeking an Admissions Specialist - Outpatient to provide essential administrative support to patients and staff. You will be the first contact for new clients and ensure smooth admission processes across outpatient clinics.

Responsibilities include coordinating with treatment teams, completing MDRs, entering data into the EHR, and aiding the billing process to finalize benefits.