Outpatient Admissions & Care Coordinator

Aiken Regional Medical Centers; Temple (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(K) with company match

Generous Paid Time Off

SoFi Student Loan Refinancing

Tuition savings for nursing education

Job summary

Canyon Creek Behavioral Health is a 102-bed, acute care psychiatric hospital in Temple, Texas. We seek an Outpatient Coordinator to manage admissions, discharges, and census data, coordinate with the Business Office, and support transportation and patient benefit information.

The role includes clerical duties for physicians and therapists and verification of benefits. The position requires strong communication, accurate records handling, and collaboration with utilization review and discharge

Qualifications

• High School Diploma or equivalent required; Associates/Bachelor's preferred.
• Two years’ experience on a multi-line telephone switchboard, preferably in a health-care setting.
• Experience with admissions processes, collections procedures, and managed care knowledge is a plus.

Responsibilities

• Ensure all pre-admission and admission calls and paperwork are completed accurately and timely.
• Provide financial counseling to patient or guardian.
• Answer and route all incoming calls professionally within three rings.
• Arrange payment plans prior to or at discharge when possible.

Skills

Multiline switchboard experience

Customer service

Financial counseling

Education

High School Diploma or equivalent

Associate's Degree

Bachelor's Degree

Job description

Canyon Creek Behavioral Health is a 102-bed, acute care psychiatric hospital in Temple, Texas. We seek an Outpatient Coordinator to manage admissions, discharges, and census data, coordinate with the Business Office, and support transportation and patient benefit information.

The role includes clerical duties for physicians and therapists and verification of benefits. The position requires strong communication, accurate records handling, and collaboration with utilization review and discharge