Outpatient Access & Insurance Specialist III

ECU Health; Windsor (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

ECU Health in Windsor, North Carolina, is seeking a full-time employee responsible for creating the first impression of the organization's services to patients and families. This role involves pre-registration and financial clearance processes to ensure hospital bills are paid by third-party payers or patients.

The successful candidate will have 2 to 4 years of experience in registration and insurance authorization, with strong customer service and communication skills. Weekday shifts are from 08:00 to 16:30 and the hospital is committed to providing quality healthcare services.

Qualifications

• 2 to 4 years of Registration, Scheduling, and Insurance Authorization experience in a healthcare setting.
• 5 years of Customer Service experience required.
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills.

Responsibilities

• Responsible for pre-registration and financial clearance for outpatient and inpatient services.
• Collect demographic and financial data to ensure hospital bills are paid.
• Verify insurance eligibility and secure authorization.

Skills

Customer Service Experience

Communication Skills

Detail Orientation

Proficient in Microsoft Office

Multitasking Skills

Education

High School or Equivalent (GED)

Associate Degree

Bachelor's Degree

Tools

EPIC

Microsoft Office

Job description

ECU Health in Windsor, North Carolina, is seeking a full-time employee responsible for creating the first impression of the organization's services to patients and families. This role involves pre-registration and financial clearance processes to ensure hospital bills are paid by third-party payers or patients.

The successful candidate will have 2 to 4 years of experience in registration and insurance authorization, with strong customer service and communication skills. Weekday shifts are from 08:00 to 16:30 and the hospital is committed to providing quality healthcare services.